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Grote Automotive Inc

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Business Details

10

years

in Business

For The People!
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

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Payment method:
amex, all major credit cards, discover, visa, mastercard
Location:
In between Lake and State on Coliseum.
Categories:
Used Car Dealers, Auto Repair & Service
Other Information:

Parking: Lot

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Reviews

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12/16/2016

Overall

I have purchased a couple cars from Grote and every time they are top notch. They have even went out and found a specific car my wife was looking for.. I will always shop @ GROTE

12/16/2016

Overall

Wonderful atmosphere to feel comfortable making a major decision in my life. Prod to be apart of the Grote family!

12/16/2016

Overall

Great experience, others told me no, they told me yes!! Courteous, professional, great selection, and a low down payment! Thank you Brian, Tim, and Josh!!

12/16/2016

Overall

I had a great experience at Grote! The staff was very patient and knowledgeable. The showroom was clean and very comfortable. We would definitely buy another vehicle from Grote and send our friends there.

12/16/2016

Overall

This place is amazing!! Provided me with excellent customer service and great patience in helping me put my Family into the right car to meet our automotive needs! Would definitely do business here again! The Sales Manager Brian Brothers who assisted me was very knowledgeable and just a great guy overall throughout the process. Would have no problem referring any friends or Family to this Dealership! Thanks again guys! Your truly for the people!!

12/16/2016

Overall

My family and I have bought more than 5 vehicles from Grote Automotive. They staff always does an excellent job of making us feel like family and makes sure we have fun buying a vehicle. If you or anyone you know needs a vehicle, DO NOT HESITATE to send them to Grote Automotive

10/01/2016

Overall

i have bought 2 cars from grote and have always been treated real good. no one had ever told me that the cash I made at my jobs should be put through the bank so I could prove how much I made. they helped me start my credit and I will always appreciate that. i have gotten a nicer car each time because my credit keeps getting better. thank you grote

claimed iconBusiness Response12/16/2016

Thank you Christine for the great review! We work very hard to help our customers solve problems that keep them from driving the car they want. Thank you for letting us help! We truly appreciate your business!

This listing has been claimed by a business representative.

01/06/2015

Overall

Its a lot of double talk and run around. If you have less than perfect credit they really don't give you options kinda steer no herd you in the direction of a vehicle which far under what your trade is worth. Ohio buyers beware ask them to include ohio taxes in loan. They tell you that you only pay the 1/2% difference but when title package comes its shell shock. If your told you meed to buy gap insurance think twice about your purchase. They told us if anything went wrong in 30 days they would fix the problem. They gave a verbal warrenty stating they couldn't provide it in writing. They told us nothing was wrong with our brakes ended up costing me over 600.00. I sent letters tried calling either got run around,voicemail with no return calls etc. WILL NEVER BUY FROM THEM AGAIN

04/08/2014

Overall
Bad

Don't go there I have been fighting same problems since the day after I drove car off lot 2 years ago. If you are a woman you don't know what you are talking about you are dumber than a box of rocks.....

Overall
Is there a no stars option? I ...

Is there a no stars option? I traded down our SUV and used the equity to obtain a2004 Chevy Cavalier with 147,000 miles on it to use a commuter car. I know, you get what you pay for. The goal was to have this for only one-year before we purchased a new or newer car. I understand that cars like this will need some work more frequently. The car drove well during the test run . I do put a lot of miles on the car. Since getting the car, I have put 8,000 mile on it. I did have to install a new purge valve as well. The car started to burn oil at about the rate of 2 qts. per 500/miles. After draining and putting new oil in the car, after 3 days of driving the oil looks like it's never been drained. I took the car in for repair and the diagnosis was that it needed a new engine.



Upset, I took the car back to Grote to see if they would like to rectify the issue. I know it was a very cheap car, but only 2 months and 8,000 miles later, this was not right. Their service department confirmed the diagnosis. I spoke to Fred himself and he offered to "find a new engine for me." This offer did not include any kind of offer for free/low cost repair, credit, or some money back (after putting about $2500 worth of equity towards the car). In all honesty, I can really look for a new engine myself. He then proceeded to tell me that "you have to be responsible for your actions." I agreed, that Fred "For the People" Grote should be responsible for the junk they put on the lot. I don't think it's unreasonable to expect a car to run for more than 2 months. When I asked Fred if he was comfortable putting cars on the lot that will die in 2-months or 8,000 miles, he did not respond. In the end though, Fred has my money and I lost. As Fred said, "sometime you take a gamble." So, if you're thinking about purchasing a car at Grote Automotive, remember that you are taking a gamble on whether or not your car will run after 8,000 miles or 2 months. Fred is certainly not "for the people," but instead for his pocketbook. Avoid this place like the plague.

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Grote Automotive Inc

1630 N Coliseum BlvdFort WayneIN 46805

(260) 422-5000

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