For the service they provide, Best Buy is okay. They're in the business of selling electronics to customers and try to provide service without a commission. That being said, I agree with other reviewers that their sales staff can be a bit annoying. You can't walk 5 feet without being accosted by a sales associate. Half the time they really aren't that knowledgeable and have to go get someone else. I knew someone who worked at a store and he said the floor associates are watched and if they get caught walking by a customer without addressing them, they'll get in trouble. As far as the reviewer who suggested going to A+ Computers, be wary. They are highly overpriced and don't always give the best advice. I've been in the IT field for many years and am very unimpressed with A+. If you need computer help, find someone who is independent.
I went in with my son to purchase a car audio system for his new car. The sales associate was very knowledgeable and listened to what we wanted and gave us several great options. I was greatly impressed with the fact that he was not a normal "pushy salesman" but actually tried to help us find what suited our needs, not what made the most money. I will be returning here for all my home and car audio shopping.
It was great, Needed help they where there to help. I got a XBox 360 and it broke, took it back and they gave me a new Xbox 360. And I got a Ipod touch and they help me get a case and a home charger. This store is great they helped alot. A+ store