After getting multiple emails I decided to swing by the donation center. When I arrived I kindly asked the lady at the desk how long it would be. Her reply was, "about 30 minutes". I signed in and waited for 20 minutes and noone had spoke to me or acknowledged I was there. They had only 1 other person inside already donating and one setting up to donate. I am very disappointed and I wont be donating anytime soon.