Ron was terrific and professional. He got my Toro tuned up and working like new and he did not ask for 3 days to 3 weeks to get the job done. I did not hear the excuse "Well it is season...or Our guy is on vacation". Vacation really at the height of season? The fact is, my mower was ready the afternoon I dropped it off. If you are tired of hearing every excuse under the sun as to why the others can't get it done in a timely manner, or their rude and indifferent customer service, then give Ron a try. You will not be sorry with his service or his prices. He is more than competitive. He will even pick your mower up for service. Thanks Ron for your courteous accommodation. You have my future business for sure.