All I can say is the people who travel with us agree that Diamond Tours has the most for the money of any company they have traveled with. Of course I like the idea that I get a comp if I get 35 paying travelers. That is about the only way I would spend the time and effort of getting the people, collecting their money, sending out letters and flyers, etc. There is expense in soliciting and mailing, getting prizes and snacks, etc. But there is satisfaction in knowing that people are enjoying themselves, meeting new people and saying "thanks for asking me."
I have always enjoyed the tours I have taken in the past and am looking forward to taking more in the future. The staff have always been helpful in any way they can when I call. I usually ask for Maryann and she is really great. Other names that stand out in my mind are Mark and Keith, both very helpful. Thanks for great tours and prices.
Diamond Tours staff has always been very easy to work with. Robin has become an internet/phone friend of sorts. Even though we only speak a couple of times per year, I have faith in her. Secondly, I trust Robin and Diamond Tours to make things right and in this world of fly-by-night businesses, that's a high compliment.