Ok. The salon itself is relatively clean, friendly hairstylists but tiny. I had keratin, lowlights and a full color and asked the color to be like Marcia Cross' s which is fiery copper. I showed two pictures of her. We agreed on the price. in 10 mins the hairstylist came back and said it will be not 55 but additional 75 usd. I really wanted the hair color from the picture so I agreed to overpay. At the end I appeared to be a colour of an eggplant which has violet color and not even close to copper. I showed the picture and the owner agreed the picture of the hair color I asked for was different from what I had. Neither the owner nor the hairdresser accepted they made a mistske and THEY STILL made me pay for the hair color which I didn't ask for plus additional keratin. Now I have to recolor again. Thus I paid for their mistake with color and now will have to pay someone else to take this eggplant color from me on the top of it all! Sorry, terrible attitude! Making people pay for what is screwed. I will have to fix it paying again! Shame on you. :( worst 259 I ever spent in my life!