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Tim L.
Edited: 12/10/2016
Overall

I just wanted to say a giant thank you! My son's 1st bday cake was awesome and everyone loved it, and I probably gave out the location of your store 10 times. It came out better than I imagined & I was so happy with it.

And most importantly, it went over huge with my son! I thought you might want to see a pic of him enjoying it. The smash cake was so cute, it was almost a sin to let him eat it, but he probably ate a third before I had to wrench it out of his hands.

Thank you again and see you next year!
Regards,
Tim Lynch

jm6854

10/30/2012

Overall
Horrible costumer service and ...

Horrible costumer service and very deceiving!! Would not trust them with any of my special occasions! My best friend requested a quote for a cake (sent them a picture and gave them all the info they needed so they knew exactly what they needed to make) through email for her gender reveal party, they gave her a price and scheduled to come in for a tasting. She lives more than 30 mins away from this place, she took time on a Satuday to go and when she got there they told her they were not going to honor the price they gave her, and they DOUBLED the price of the cake....... She had her heart set on this, they tried to make her downgrade to another cake .......a good business would have honored the price they quoted, and not made her waste her time. We'll have to find someone else to do this cake AND her baby shower, AND my wedding coming up next year! If they keep up this kind of costumer service they are going to lose a lot of money......way more then they already have losing our business!!! I gave them 2 stars because she did say the cakes tasted good :/ but to me that doesn't really matter if you have a negative experience with the people making it.

Details

Address: 2979 W Commercial Blvd, Fort Lauderdale, FL 33309

Website: http://www.celebritycakes.co

More Info

Email
Services/Products
SPECIALIZED CAKES OF ALL DESIGNS
Payment method
all major credit cards, debit
Location
IN NICOLE'S PLAZA BETWEEN POLLO TROPICAL AND BURGER KING
Categories

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