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Alamo Rent A Car

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Business Details

43

years

in Business

Drive Alamo. Drive Happy
Hours:

Regular Hours

General Info:
Alamo Rent A Car provides a wide selection of vehicles for personal car rental needs at locations in more than 42 countries worldwide. Car rental options range from economy and compact cars to convertibles, SUVs, luxury cars, minivans, pickup trucks, cargo vans, 15 passenger vans, and hybrids. Alamo offers exceptional rates on a wide selection of rental cars. Alamo.com offers internet-only car rental exclusives, daily, weekly, weekend and one-way rental car specials. Planning and reserving a rental car for your vacation couldn't be easier.
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Services/Products:
Auto Rental, Car Rental, Van Rental, Truck Rental, SUV Rental, Luxury Car Rental, Convertible Rental, Hybrid Rental, Weekly Rental, Weekend Rental, One-Way Rental, Long Term Rental, Last Minute Specials, Hot Deals, Alamo Insiders.
Brands:
Auto Rental, Car Rental, Economy Car Rental, Rent a Car, Rental Cars, Vacation Car Rental
Payment method:
visa, cash
Category:
Car Rental

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Reviews

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12/07/2016

Overall

Due to work I rent cars on a regular basis and have found Alamo to be the best. I have tried other companies because of special rates but those rates usually come with headaches. Alamo has great rates but best of all is stress free. Very quick rental process, no long lines and staff is always professional. Wouldn't go anywhere else!

11/09/2016

Overall

Extremely unsatisfied. I declined all insurance yet was charged $180 (which was MORE than I paid to rent the car for the week) for insurance upon return. I have talked to two people who said they would send the request on to someone else and I am still waiting to here from anyone. I have been renting cars for 20+ years and have never been charged insurance on the down low EVER until Alamo. Terrible way to do business.

11/03/2016

Overall

Very good selection and as an Alamo insider I got a very good price. Staff is efficient and courteous. .

08/11/2016

Overall

I made a RSVP for a car originating at FLL. The agent did give me a free upgrade and allowed me to pick from nearly identical cars. Because it was not that well lit, I just picked the one with the FL plates. That turned out to be bad. Upon returning, they "found" a 6 ft scratch on the driver side. I had never noticed this scratch but they said it was enough that it had to be reported. I asked them to check their records, and they have no records, and because I was the driver, I was responsible. They were suppose to contact me but I never got a call and when I called, they were not available. I find out that they have been attempting to contact me at my parent's home, a place I have not lived at for over five years and despite the fact that they have my billing address. My parent's just forwarded me the paperwork and what was once an opaque scratch is now a dark scratch. I can easily just buff out the minor cosmetic detail so it is now apparent that they are trying to rip me off.

06/01/2016

Overall

Great as usual. Have used Alamo for years now always have had great service with no problems . Employees friendly and very helpful.

04/06/2016

Overall

The rental agent was super pushy and not very clear when we asked about an upgrade making it sound like we were getting a good deal. Luckily I read the paperwork throughly and realized it was $400 more than what he made it out to be. When we declined he made me feel that I was making the worse decision ever and would not be happy with what I had pre-booked. Needless to say this is our 3rd Alamo rental in the last 3 months but w will try another company on our next trip after this last experience.

We got a BMW 5 series in white with tan leather interior.. The first thing my husband noticed was that the car was dirty.. There was bird drippings on it and the interior was dirty. We were told this was the only car they had left so we took it.

Disappointed at best with this experience

03/09/2016

Overall

Love Alamo! Unlike the other rental companies they treat me with respect...not like they are just doing me a favor! Love being able to pick out my own car too. Friendly and very helpful employees. Love the online check in and by passing the counter.

10/31/2015

Overall

Great to lease a car for a business. FLORIDA GRANITE thank you we will use you again in a near future.

07/29/2015

Overall

What a simple way to rent a car. Skip the counter is the only way to go from now on. We were in our car in less than 5 minutes after baggage pick up. There was a great selection of cars. Reservations on line was simple and efficient. I would definitely recommend Alamo to others.

07/29/2015

Overall

Most often times getting a rental from Ft. Lauderdale or even Miami International Airport can be a tiring tasks because of the long wait times. They have no control of arriving passengers who are also renting, but my experience this time around was more than pleasant, I arrived to the airport a little earlier than usual to retrieve my rental and my wait time was less than anticipated. Not to mention the Agent who took care of me was very pleasant and accommodating. Kudos to Alamo and agent M

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Alamo Rent A Car

600 Terminal Dr Suite 202Fort LauderdaleFL 33315

(866) 496-6624

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