I am writing a quick review on Holland from a recent visit to South Florida my family and I made a couple of weeks ago. In all, I reserved three separate transport needs with the company over a two week period and they handled all but one of them flawlessly. I would have given them a 5 star review if all three service dates were flawless. I would have given them a 2 for Holland blowing one of the service dates. But they gets solid 4.5 stars because the owner handled what could have been a lousy situation as professionally as possible. Let's start with the great: 2 of 3 visits (#1 FLL to Miami Beach and #3 MIA to FLL) went flawlessly. Driver was prompt, courteous, friendly, helpful and his SUV was pretty spotless. Another very positive thing to note was the booking with the owner, Hans. The information exchange was incredibly detailed and I thought the pricing was very fair. lastly, their driver in pick up #2 completely no showed. When I called the 800# early on a SUnday morning, the owner Hans picked up and spent the next 15 minute trying to figure out what happened. He was as apologetic and angry about the situation as I was (I am more calm a week later).The bad: obviously the missed pick up at my hotel for a flight. We did get their in time when hotel coordinate a cab for the five of us. If it were not for Hans' genuine concern and the fact that he cut the pick up #3 bill in half to compensate me for the missed pick up on #2, this Yelp would have been much worse (obviously). But given the super high quality experience I had with the initial set up, the follow-up and the exceptional driver (Paul from Chicago), Holland earned a 4 star from me. Too generous, maybe. But as I am also in the service business, I know that part of customer satisfaction excellence is recovery and Hans did just that.
100 SW 17th StFort Lauderdale, FL 33315
From Business: We specialize in marine and automotive alternators, starters, windlass motors and DC motors of all types; both new and rebuilt. We also carry a full line of marine,…
300 S. Pine Island Road, Suite 201Plantation, FL 33324
From Business: We are a tax resolution firm helping taxpayers and businesses resolve their back tax problems, audit representation and preparing unfiled tax returns. This includes…
Best limo service you can ask for it, thank you Millenium Limo My name is Lisa Canejo. We spoke on the phone on Saturday 3/6, for the first time. We discussed a change of times for the limo pick-up and other matters. You were very gracious in giving me a better package than was previously quoted to me. I certainly appreciate that. You gave me Luis's cell phone number, as he was going to be the driver. The purpose of this email is to inform you that Luis was wonderful! He was professional, pleasant, polite, friendly, organized and made our two young girls (13) and my friend and I feel comfortable and welcomed. He called me early Sunday to verify all information, provided information to me so I could be organized for his arrival and then, as I asked, he called me a few minutes before he arrived at my house. I cannot more strongly suggest what a wonderful evening we all had. Much of that was due to the Taylor Swift concert, but much of that was due to Luis. When I said to you that you have my future business in our conversation Saturday (I was referred to you my party planner,) our interaction with Luis was so positive, that my statement has become even stronger. I know in business, from experience, that people frequently call or contact an owner of a company solely to complain. Therefore, I chose to write to provide you very positive feedback regarding one of your employees.
They are GREAT. Rented a 10-psg Chrysler 300 from them for a wedding recently, George (the driver) was very knowledgeable of the Ft Lauderdale area and got us to St Anthony's Catholic Church (a notoriously difficult church to navigate to) more than 30min prior to the start of the wedding! Due to unforeseen circumstances, we requested that they arrive early to the hotel for pickup less than 24hrs of the reservation and they said they would try their best. He was there at the time we requested and was very helpful with getting the wedding party into the clean-looking stretch Chrysler 300. He was very polite and amenable to our requests of music in the limo, helped out in directing wedding-goers at the church, and drove to/from the hotel to the church and place of photography without an issue. The rate is very good, especially compared to those other limo companies in S. Florida that charge you "gas fees" and "SPC" (which is actually not technically legal in the state of FL, I've found). They request a credit card when making the reservation to hold the reservation, but charge your card when your reservation is complete, so make sure you bring that CC to the wedding if you're using the limo for a wedding!