Cricket Wireless Authorized Retailer

I bought a phone from a sales woman and i was told the battery would last for 2-3 days. In less then 1 week it was not lasting more then a day. I requested to return and waqs told i must pay a $25 RESTOCK FEE EVEN THOUGH THE PHONE WAS STILL UNDER WARRANTY AND THEY SOLD ME THE WRONG PHONE. i SPOKE TO THE STORE MANAGER AND OFFERED TO BUY THE PHONE I ORIGINALLY THOUGHT I WAS BUYING AND SHE TOLD ME MY WARRANTY EXPIRED AND SHE WOULD ASK HER MANAGER (juan) AND CALL ME BACK. SHE NEVER CALLED BACK AND I HAVE MADE NUMEROUS ATEMPTS TO CONTACT MIDA BACK. WHEN I CALLED THE EMPLOYEES WOULD PUT ME ON LONG UNANSWERED HOLDS, HANG UP OR TAKE A MESSAGE AND I WOULD NOT HER BACK BY EITHER THE STORE MANAGER OR THE DISTRICTR MANAGER (JUAN THEY SAID) iM STILL WAITING HIS CALL ALSO. i HAVE BEEN A CRICKET CUSTOMER FOR 12 YEARS BUT THE SERVICE THERE HAS PROMPTED ME TO CANCEL MY ACCOUNT. i AM STILL TRYING TO RESOLVE THIS REFUND. i WILL CONTACT CORPORATE AND BBB