In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Jellystone Park of Fort Atkinson

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details


Regular Hours

General Info:
Jellystone Park of Fort Atkinson is a highly rated, award winning family campground and resort located in southern Wisconsin. With 569 sites and 13 cabins distributed over 80 acres, we are sure to accommodate your family for a weekend of fun. Our amenities include two heated pools, 18-hole mini-golf course, video game arcade, the Ranger's Kitchen and much more.
Extra Phones:

TollFree: (877) 232-7386

Sponsored Links
Payment method:
amex, discover, master card, visa
Cabins & Chalets, Campgrounds & Recreational Vehicle Parks, Resorts
Other Information:

Parking: Lot

More »

Less »


Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!



We never had the opportunity to stay but unfortunately after our experience with the management we NEVER will! We booked a site just two weeks prior to our intended stay with my sister and her family. Just five days after we booked my sister, who had been waiting to adopt, received a phone call saying there was a child for them due in just one week, the same weekend we were to go camping at Jellystone. I called the following day to cancel for the both of us, as I would be heading down to my sisters (out of state) to care for their older child while they traveled to Utah for the birth and adoption. (Sounds like an emergency family situation right?). After asking if they'd consider a refund of the deposit (nearly $100 each family) the employee I spoke with said she'd ask her manager to consider issuing a certificate for a future visit. This employee called back that same day and said she spoke with her manager and they would proceed with offering this certificate. She indicated that they'd send it in the mail.

Well a month and a half pass by...(My sister did adopt a beautiful baby girl!)...but we had yet to recieve this certificate. I called to check on the status and was able to speak with the manager. She claims she had no knowledge of this request. I explain the circumstances once again and she unsympatheticly says, "Well an adoption is very different then a birth." (yes, much more unpredictable...we only had one week notice!!). "I'll think it over and send something out to you if I decide to do so." I specifically asked that she please call me back so I wasn't once again just waiting for something in the mail.

Again a moth passes by and no word. When I called back the same manager says she considered and decided against issuing a certificate 1. Because we weren't adoptive parents ourselves. (My sister hasn't called because she's been to busy with a newborn) 2. Because we only called the day before our weekend (flat out lie...I have a saved voicemail for the original employee I spoke with 7 days prior to our intended weekend.) 3. It didn't matter that the original employee I spoke with promised a certificate , she was just an employee and had no authorization to do so. (I have a voicemail from that employee that says she spoke with the manager to gain this authorization).

I've spent 8 years working in resort hospitality. I understand how this stuff works and how to treat your guest and this is just unexceptible. She doesn't have to send me the certificate because we did cancel outside of their policy however the way it was handled, not standing behind her employee, being unresponsive, unsympathetic and really just lying about the facts when I have proof in a voicemail, is just wrong!

I don't know what else to do but make my experience known and let others make their decision from there. According to the manager me doing this is bullying but I think it's just speaking the truth!


Please DO NOT stay here. Most...

Please DO NOT stay here. Most of the sites are seasonals and we were bullied and threatened with fines the entire weekend. We were yelled at for walking on the grass, parking our car on grass, riding in our golf cart, etc. The customer service was HORRIBLE! We were treated rudely and disrespectfully. The staff acted as if they did not want us here. Take my advice and find somewhere else to stay. STRANGE ATMOSPHERE!!!!!


Provided by Citysearch - 

Clean, excellent service, friendly management, your best bet for a good time. George Maser

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Jellystone Park of Fort Atkinson

N551 Wishing Well LnFort AtkinsonWI 53538

(920) 568-4100

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!