I just wanted to let everyone know about my amazing experience at Edith's bridal! I went to Edith's on 4/18/2014 to try on dresses and I worked with Sharon. I was nervous when I went at first because I am a size 22/24 and most stores do not have any options for plus sizes. I had a very self-esteem crushing experience back in September trying on bridesmaids dresses at a different store and still had a bad taste in my mouth from that. I was greeted right when I walked in the door and Sharon started working with us right away. To my delight, there was a whole rack of size 20-28 dresses to try on! I picked about 5 to try on. This was my first experience trying on any bridals, and I had no clue what style I would look good on my body shape. Sharon was wonderful the entire time. She was very sweet, accommodating, and had great opinions and recommendations. I am a pretty self conscious person, (especially having to be in my bra and underwear in front of a total stranger). But honestly, Sharon made me feel completely comfortable. She asked great questions and even grabbed 2 more dresses for me to try on. She was not pushy at all and I did not feel rushed. She has been working there for 26 years and you can tell she loves what she does. The dress I actually came there for, I ended up not liking as much as I thought I would. But I fell in love with another gorgeous dress that I am really considering purchasing. When I was leaving, I asked to speak with a manager, and the owner (Kathy) actually came and talked to me. She was a sweetheart too and really appreciated me coming to her and letting her know how wonderful Sharon was. The only bummer was that you are not allowed to take pictures of you in the dress. I was looking forward to this because my maid of honor could not be there, but I understand why they have this policy as people can replicate these dresses from pictures. Overall, I would seriously recommend Edith's to anyone who wants that that genuine experience. You can really tell they take pride in what they do and it's not so corporate like other chain bridal stores. After my experience here, it will be hard for any other store to impress me. It truly was a great day for my mom and I and I loved every minute of it!! -Christine P.
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My dress fitting was flawless and the lady who found the dress of my dreams was amazing. She stayed within my budget and was very great at running a smooth appointment. I paid in full right away and now I'm wondering if that was a mistake. When I went to pick up my dress it was like no one blinked at me, even though I set up an appointment and they knew I was coming. There were two girls who made me feel like they just wanted to get paid to stand around and gossip in the back room rather than appreciate the money I put into buying through their business so they could even HAVE a job in the first place. I was VERY DISAPPOINTED that my expensive dress was placed into what can pretty much be summed up as an extended white TRASH BAG with the bottom cut off and tied up. SERIOUSLY? Edith's can't afford real garment bags for people who spend over a thousand dollars? I know of several other bridal shops that give you professional garment bags that actually have zippers on them! When I asked why my dress wasn't leaving in a suitable bag the girl said that the white trash bag was "better" than the expensive garment bags they have ALL their dresses stored in on their own racks! I don't believe that lie for a second! If the trash bags are better for the dresses why wouldn't they keep their OWN dresses in it? I feel like I was ripped off from my bag so that they could use it in their OWN store! On top of all of that I was STILL buying my Mom her Mother Of The Bride dress downstairs which was just under $200! The lady was with other wedding parties so we were waiting patiently for her to finish so I could pay for the dress... until the girl from upstairs whined "Can we go put these out in your vehicle now and you can come back inside and pay?" So she wanted me to leave my dress outside in my car in a back parking lot with no one to watch it so that she could go back and gossip with her friend? Seriously, think twice unless you want to leave with trash bags and trash service in the end!
I went there with "my bride" and was there for almost 3 hours looking for dresses. The lady that we were dealing with was more than helpful! She wasn't the usual person behind the counter though, she was from alterations. When they called the bride and said they were ready to be picked up I gave them a call to come in and pick it up. I live in Oshkosh and had work the same day. I asked if I could try it on there and they told me that I would need an appointment to do that, the earliest time did not work out for me I asked them if there were any other earlier times and they said no we are all booked up and far to busy so I told them I would just pick it up. When I got there I headed up to the "bridesmaid section" and a lady stopped me dead in my tracks asking me what I needed. She took me to the place I needed to be and then the lady at the desk got my dress. She asked me "Do you want to try it on" I looked at her dumb founded and said they said I needed an appointment for that. She looked at me like ooops and then said well they usually ask that you have an appointment. I was extremely frustrated at the time and just said no........The thing that ticked me off the most was..........There was only one other person in that store besides me that day. REALLY BUSY MY #@$@ It's a nice store but for my wedding I am NOT going there.