I was highly disappointed with my visit. The color I received was way off from what I asked and I was charged an obscene amount of money for it. When I attempted to talk to the owner about the issue, I was directed to just speak to the lead receptionist who simply broke down the pricing and then apologized for the fact that the website does correctly reflect it. In response to the horrible color I was simply told that everyone has a different idea of what red /Auburn hair looks like and I should have been more clear withow the stylist. I am highly disappointed that the owner did not deal with this issue herself and that no attempt at fixing the problem was ever made.