they are very busy. I did not receive my receipt for gas and groceries that I paid for, pump #4, $15.00 plus groceries. My credit card was charged $88.00, I didn't think I spent that much so I called to get a copy of the receipt. I was placed on hold for 5 minutes, so I hung up and tried to call back but kept getting the busy signal. I overheard the store clerk arguing with someone about she having given him $13.00 but he said she gave him $8.00. Very busy day and the store clerk seemed frustrated. Otherwise I have always gotten fast service.