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(734) 789-9166Map & Directions25249 Telegraph RdFlat Rock, MI 48134Write a Review

More Info

NO HYPE....JUST RESULTS!

General Info
* ELECTRICAL* DIAGNOSTICS * TOWING * MAJOR REPAIRS * MINOR REPAIRS
Email
Services/Products
* ELECTRICAL * DIAGNOSTICS * TOWING * MAJOR REPAIRS * MINOR REPAIRS
Payment method
debit, check, cash, all major credit cards
Location
LOCATED ON THE EAST SIDE OF TELEGRAPH, SOUTH OF VAN HORN. LOCATED NEXT TO BIG BEAR LODGE.
Neighborhood
Flat Rock
Amenities
FREE LOCAL SHUTTLE SERVICE DISCOUNTED RENTAL VEHICLES AVAILABLE WITH ENTERPRISE/HERTZ
Accreditation

State Certified Master Mechanics

Categories

Reviews

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EH
Edward H.

01/05/2018

Overall
Selection
Service

I took my truck there for an alternator I was quoted $108 for the repair and $90 for the alternator. I said okay then when I picked my truck up he charged me $157.94 for the alternator. I asked to see the receipt and was told no, then I asked what store they bought it from an was told they don't know where they got it from. The only reason a auto shop doesn't want you to see the receipt of something I paid for is because they wanted to over charge. I have been a good loyal customer that told everyone how good there shop was and told a lot of people to go there and I don't understand why they did this to me, it's not right. I seen a post saying a customer got a 10% of her next visit. I think I should of got one too. He said he never quoted me $90, but he did. I had another shop that was going to tow it and fix it for $205 all together and if he didn't say it would be $90, I would of went with the other shop that was way less. I am just saying what happened to me. They are very nice and do great work it was just the extra $60 for the alternator.

JA
Jessica A.

08/26/2015

Overall

Never ever go to this shop! My brother in law received a grant for being a disabled veteran to get motor replaced. The shop received $6,500!!! After a month and a half of little to no communication from the shop he went to check on the progress and was told the engine they received was faulty and nothing they could do to help because they spent some of the money already. A representative from veterans affairs will be contacting them and if it is not resolved ALL news stations will be contacted as Well!

claimed iconBusiness Response09/22/2015

The facts in this review are not accurate as stated. The engine had an issue, is being taken care of and the vehicle repair completed. Michael and Sons Auto Repair has been in regular contact with the VA representative who has been in contact with the customer to keep him informed. The customer was contacted by our shop as necessary. When we discovered the problem with the engine, we informed the customer that we were contacting the provider of the engine and would rectify the problem. The Veterans Administration was contacted as well and is fully aware of the situation and has kept the customer informed as well. The customer was never told, as stated in this review, that there was nothing we could do to resolve the matter. We could not contact the provider that day since they had already closed, but told the customer we would contact them in the morning which we did. There was no misuse of any of the funds from the Veterans Administration as stated in the review. The amount in question was used to purchase the engine and the necessary parts associated with the installation of the replacement engine. UPDATE: As a follow up to our response to this review, we are happy to report that the vehicle has been delivered to the customer who is very pleased with the work performed. Additionally, the VA representative is aware that the vehicle has been completed and delivered to the customer. In addition to this repair, the customer had additional work performed. We are grateful for the service our veterans have provided to our country and are always ready to assist the VA programs to repair veterans vehicles, as we have done in the past.

This listing has been claimed by a business representative.
becca12719

03/01/2013

Overall

This place of business is outstanding, VERY HELPFUL, KIND, AND GREAT PRICES. I went in for my wipers not working They took care of me right away and all that was wrong was a bolt came loose and only charge me 40 dollars. I never in my life tip a person for working on my car but they could told me a need a new motor for the wipers but they were honest and told me the truth and i was very grearful. GREAT PEOPLE

RA
Robin A.

09/25/2012

Overall
Michael and Sons Auto Repair, Brownstown, MI

I''ve had my car repaired there many times and am very pleased. Honest work at an honest price. They stand behind their work 100%. Highly recoamended..

barckley

04/18/2012

Overall
Love these guys!

I had a problem with my truck that we could not figure out we called them up and explained the symptoms they told us what to look for and sure enough it took care of the problem keep up the good work guys you're wonderful! I would also recommend any woman go to them they are very honest.

mindvoid

01/08/2012

Overall
Excellent friendly service, fa...

Excellent friendly service, fair prices and pretty quick turn around. A+

donnarfay40

07/06/2011

Overall
Mike & Son's is the best in th...

Mike & Son's is the best in the State of Michigan. They are top notch professional's. I have had both of my vehicles serviced by this business. They replaced the entire engine in my trailblazer and did an EXCELLENT job! They are very honest and fair with their pricing and excellent work. I highly recommend Mike & Sons. I would never use anyone else for any mechanical issues but them. Thank you team for always taking care of your customers like me with great respect and doing top notch work!!!!!

tamela1

09/17/2007

Overall
Michael and Sons Auto Repair

Very good service. If you need a ride home or to work, they will take you. Prices are very reasonable. The office is actually clean, which is hard to find for a mechanic shop. This is truly a family business. Women especially will find themselves comfortable with this mechanic. He is very reliable and honest. I would highly recommend Michael and Sons. I am glad I have found a place that really does care about excellent customer service.

Details

Phone: (734) 789-9166

Address: 25249 Telegraph Rd, Flat Rock, MI 48134

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