Posted: 6 days ago
The front desk staff is aweful. They are confused, slow, and have an attitude. It's a shame because the Vet's here are great! I have had nothing but problems from the front desk. I call ahead for things and they are have my pet records mixed up, things aren't ready for pick up or it's for the wrong pet. They are slow and do and have a superior attitude. There are 2 spots for workers at the front desk and often a crowd of customers waiting. They front desk needs to expand to accommodate the amount of business they have. There is often a crowd of customers waiting while trying to keep pets separated. They never call for help, you just have to wait, no matter what time you go, no matter if you call ahead or how simple the reason for being there. Pack a lunch you will be there a while and ready to jump off a cliff by the time you leave.