Well let ne start from the beginning. My 1st visit I was ignored the while time so I came back on a different day. 2nd visit the sells person was very pushy about us buying a bed. We finally found a bed the sells person said it would all be available for pick up on 10/12 but as we headed home I read the sales ticket just to find out that part of it wouldn't be available till 10/19. We go to pick up our bed and find out the part that was supposed to be in on 10/19 never was delivered to the store. Its been one big mess and no call or contact from them to let us know that there was a problem.