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Findlay Volkswagen Flagstaff

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Business Details

"We are here for you..."
Hours:
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Extra Phones:

MobilePhone: (928) 607-3907

Services/Products:
Car dealer, Service, Sales. New Volkswagens, and a HUGE selection of beautiful Pre-loved vehicles.
Categories:
New Car Dealers, Used Car Dealers

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Success! Thanks for posting your review of Findlay Volkswagen Flagstaff. You’ve done the world some good today.

01/31/2014

I took my 2019 jetta sport wagen in because of a transmission problem,I had bought an extended warranty and now find that it means nothing to them nor does the safety of the owner.After backing up the car refused to leave first gear or go into reverse.The lights on the dash were blinking from the ones that tell you what gear your in.After turning off the engine then restarting it,It seem to clear up the problem.When ... view more

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02/17/2012
Worst Customer service experie...

Worst Customer service experience of all time. Really, it was epic. After my car not being ready when they said it was going to be done they said it was my fault for not bringing my car in earlier. IT TOOK THEM 6 DAYS!!! They were rude, disrespectful and condescending. Never once did they apologize or try to rectify the situation. For your sake and sanity, stay away.

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02/17/2012
Do not take your Volkswagon to...

Do not take your Volkswagon to be fixed. Customer service was terrible and took them 5 days to "get the parts" to fix my car. They refused to give me a rental car for the time being or to take money off my bill. Never going there again.

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Findlay Volkswagen Flagstaff

5160 N Test DrFlagstaffAZ 86004

(928) 522-2700

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Findlay Volkswagen Flagstaff

5160 N Test DrFlagstaffAZ 86004

(928) 522-2700

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