1 stars

JAT1984 12/30/2012

Worst customer service I've EVER…

Worst customer service I've EVER experienced in a nail salon. A male worker yelled at me in front of customers and other employees because "my hands were too tense." Throughout the appointment he kept telling me to relax. Oh, how relaxing it is to be commanded rudely to relax repeatedly. Unfortunately, for this man, I am a human being and not a manikin. I've been getting my nails done for years. This has never been a problem for anyone else that has done my nails. He finally became visibly irritated. He was huffing and puffing, then he YELLED something along the lines of, " I CANNOT WORK LIKE THIS!!!! DON'T LOOK AT YOUR HAND!!! DON'T LOOK AT YOUR HAND!!! " I didn't know there was such a thing as a prima donna manicurist. Putting the odd and demeaning outburst aside, the actual manicure was poor. He failed to complete the manicure, he didn't not put a gel top coat, which is what I asked for, and how faux nails are always supposed to be done. Moreover, I asked for long nails, and he made them short. I will never return here. The male worker was arrogant, rude, and needs a reality check---you do nails bro, wake up and smell the acetone. In fact, I went here because my regular salon, Cutie Nails, were understaffed today. Sahn's 1 Nail had an opportunity to gain a regular customer and blew it. I spend about 60+ dollars a month on my nails. I will stick to Cutie Nails, while it is true, I have to wait a few days sometimes because of staffing, they've never treated me like crap. I would NOT recommend Sahn's #1 Nails by Albertson's in Flagstaff, AZ. There is NOTHING #1 about this place.

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