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Cherokee Kennels

Today: Closed

Tomorrow: 7:30 am - 5:30 pm

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Business Details

52

years

in Business

YP Qualified

Hours:

Mon - Fri 7:30 am - 5:30 pm

Sat - Sun Closed

More Info:
Pet Boarding & Kennels * 24-Hour Supervision * Inspections Welcome Enjoy Your Vacation Knowing Your Pets are Receiving the Finest Care *Sunday Open 7:30-8:00am & 4:00-5:00pm
Services/Products:
* All Breed Boarding & Pet Bathing * Indoor - Outdoor Runs * Heated - AC * Separate Cat Area
Location:
Located 4 Miles South of Madison - 2 Miles North of Oregon Off Hwy MM
Categories:
Kennels, Pet Boarding & Kennels, Pet Services, Dog Day Care, Pet Specialty Services, Pet Grooming, Dog & Cat Grooming & Supplies, Pet Sitting & Exercising Services

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Reviews

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04/26/2013

We love Cherokee Kennels. We've been using them for about 25 years for all three of our dogs. Our current dog is more sensitive than the other two and they take special care to make sure he's comfortable by putting him in a quieter area and things like that. I can tell they really care about the animals and are happy to see them, and vice-versa... our dogs have always been happy to go there, even the sensitive one. :... view more

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05/14/2008
Great service

We have boarded 2 differant dogs over the past 10 years and very much like the staff and the service. The kennel is clean and the people there are exellant with the dogs. I like the fact that they provide everything, food, blankets and toys for the dogs if you don't want to bring your own from home. Our lab is always on some sort of medication for ear infections or alergies and they always make sure he gets it. Last ... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
03/20/2008
Worse than the pound!

I took my dogs here for an overnight (thankfully not longer). When I spoke with the nice man on the phone earlier in the week, he told me they would take them out 3 x per day and everything sounded great. When we dropped off, the first thing I heard was a young teenage girl yelling at a dog. And when we took our dogs to the kennel they were to stay in had to walk by every dog, barking loudly of course. The setup ... view more

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claimed iconBusiness Response.12/15/2008

We at Cherokee always try our best to make everyones stay at the kennel a positive one. While I know we can not do that 100% of the time. We do like to hear back from our clients (good and not so good) when someone has a bad expirence, we try and make sure that it does not happen again. I would like to address the problems that the client above, had with her stay. Our kennel is setup with indoor/outdoor runs. Inside, each dog has a 4'x6' or larger area and an attached outdoor run 4'x12'. In warm weather the doors are left open so the dogs can go in and out as they please. In cold or inclimate weather we keep them inside and then we let them to their outside runs 5 to 6 times daily. In addition, they are let out to a grass exersise area once a day. If dogs do not go to the bathroom on the concrete they are let out to the grass area 2 more times daily at no charge. We also offer opptional exersise ranging in price $1.00 - $5.00. All of our exersise times are individual not group play. The noise at the kennel can be loud at times, when new dogs come in everyone gets a little excited and it tends to get loud. Usally within minutes the dogs settle down and it becomes much quieter. I can assure you that it is not noisey all of the time. I live on site and can see and hear what is going on. If we see that a dog is stressed, we do try and move them to a more secluded area. We do supply Iams food and dishes for our pets, but will feed your own food also. Sometimes dogs will not eat when they first come in, so, at times there will be food left over. As for the yelling, we do call the dogs outside to the play areas and again it may sound loud, but we are not yelling at the dogs to be scolding them, only for them to be able hear us. I feel we have one of the best, most expirenced kennel staffs anywhere. We encourage people to come out and tour our kennel anytime during business hours, (you do not need to call first) so you can see for yourself if Cherokee is the right place for your pet. Again, I would like to say that we encourage you to let us know if you have any problems, so that we can address them. Thank you, Rick Urben Owner - 608-835-5250

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4 Miles South Of Madison On Hwy MM
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Cherokee Kennels

4891 Byrne RdFitchburgWI 53575

(608) 835-5250

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Cherokee Kennels

4891 Byrne RdFitchburgWI 53575

(608) 835-5250

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Cherokee Kennels

4891 Byrne RdFitchburgWI 53575

(608) 835-5250

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