I got my industrial pierced there about a year ago. This place was very clean, and I have never had any problems with it. I'm not very sure what the name of the man who did my piercing, I'm sure he told me, but I was very nervous and didn't really pay attention. They explain everything very well as to how to clean it, when to clean it, when to change it, and when it is fully healed. I'm so glad I went there for my first piercing, and I plan on going back to get my double belly button piercing.