Hertz ferndale is the best car rental in the area. I have had the pleasure of using Hertz Ferndale several times and with each experience has been pleasurable. The most recent experience was above and beyond. My car died in Birmingham. I walked to other nearby rental establishments and not only were no cars available because of recent storms, no one wanted to help me out. I called Ferndale Hertz. They said if I could come within the hour they could help. The manager personally drove me to another Hertz and provided a rental for me. He went above and beyond.I am very impressed with their customer service.Hertz ferndale is fabulous.
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From start to finish, my customer service rep was "EXCELLENT". He found discount's I didn't know I could receive, so I saved a few dollars. This was my first time renting a car. So my overall experience was FANTASTIC. When I want to rent a car again ,I will go back to Enterprise.
Great service. Great People. I called last minute and they were able to take care of me quickly and with what I wanted. With in a hour of calling I was there and renting a car! Best service by far over the other locations...