In mybookServices Collection (edit)
Added to your services collection.
Removed From mybook!

We took this business out of your services collection.

Pennink & Huff Property Management

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

22

years

in Business

Hours:

Regular Hours

Extra Phones:

Fax Number: (910) 864-4500

Sponsored Links
Payment method:
check
Neighborhood:
Westover
AKA:

Pennink Huff Prop Mgmt

Pennink & Huff Property Mgmt

Pennink & Strother Property Management

Pennink & Strother Real Estate

Categories:
Real Estate Management, Real Estate Buyer Brokers, Real Estate Agents, Commercial Real Estate, Real Estate Consultants
Other Information:

Specialties: Condominiums, Condos, Apartments

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 10/26/2015

Overall

The worst possible Place to go if you are looking to rent out your home. We had this Property manager for almost 2 years and it was a pain trying to get them to call you back or do follow ups with you. Every time I tried to call someone was at lunch and when I left a message I never got a response back. Then after waiting two days to get a response back I would email and once again call.

When your in the military and you live several states over this company does nothing to help assist you. Luckily for us we just contacted the people who rented our home and just had them call us when they needed something as we both could not rely on them.

My wife and I finally decided to sale our home due to Pennink and Huff. We thought about going with another property manager in the Fort Bragg area but from what we saw they are all bad.

Best of luck to you if you do decide to go with them. Be ready to make lots of phone calls and emails.

Was this helpful?Yes
|
Flag Abuse

Posted: 3/11/2015

Overall

Horrific property management company for owners and tenants. As an owner, I am sickened by what they deem "rentable", no standards for how a property should be presented. Had several potential tenants complain to me that the staff was rude and demeaning to them. Terminated any further business with them. Beware.

Was this helpful?Yes
|
Flag Abuse

Posted: 1/27/2015

Overall

One of the worst experiences I've had in dealing with a local business. And this is coming from a LANDLORD who used their services to manage a property in Fayetteville. For the last three or so years I have used them to manage this property. Bottom line up front: I would NOT recommend them to anyone. It's been a small headache for the full three years - in between dealing with multiple different property managers, asking for information and not receiving it, and having to deal with contractors myself instead of the management company doing it. So in a recent e-mail to them I expressed my concerns and asked if it was possible to terminate our business partnership early. This is just a small excerpt I received back from a Mr. Chet Oehme, the broker-in-charge:

"I have reviewed the complete file and do not find any errors made by my property managers. Property managers move on because of troublesome tenants and persistent landlords that constantly complain. I fully support any property managers in acquiring a better job. In addition, we always have problems when a landlord communicates with the tenant."

Maybe it's just me, but it seemed rather inappropriate and childish, especially from someone who's signature block still says 'Col, USAF, Ret'. Needless to say, we will no longer be doing business with them. My recommendation? Stay away from Pennink & Huff.

Was this helpful?Yes
|
Flag Abuse

Posted: 10/2/2013

Overall
DO NOT RENT FROM THIS COMPANY!...

DO NOT RENT FROM THIS COMPANY!!!!!! 0 STARS! (Name not included) is so negligent it makes me sick. She managed the property we lived at from July 2012-July 2013. On August 26th, my fridge started pooling. I contacted her and she sent a repairman a couple of days later. The repairman pulled the fridge from the wall and noticed the drip hose wasn't even in the pan and the pan didn't even fit the fridge that THEY INSTALLED. The fridge was plugged in when we moved in so who knows how long it had been leaking onto the floor and against the baseboards. Well...the water ate away at the adhesive and the vinyl floor ripped when the repairman pulled out the fridge. I sent an email on September 2nd making her aware of the damage caused by their half-assed installation and the repairman (he was only doing his job). She NEVER EVER got back to me. A close friend and prop mgr at Pennink and Huff told me that Linda (and the company) are famous for these things. ....that if Linda had responded to my email about the damage it would have been an admission of guilt. Anyway...I'm stuck paying for replacing the flooring when it should be completely on her. I'm hoping she has a few complaints alrealy piled up at the NC Board of Realtors and that my complaint will be her last strike. Fingers crossed. DO NOT TO BUSINESS WITH THIS COMPANY!! They are garbage. Good luck if you're already bound to them, and kiss your deposit and all fairness good-bye, Negligent, negligent, negligent.

Was this helpful?Yes
|
Flag Abuse

Posted: 6/12/2013

Overall

I would not rent from this business, I went through three different property managers, and this year they found a reason to charge me half for every repair telling me it was my fault (which if it was all my fault why are they only charging me half????) never giving me any proof that I asked for, hanging the phone up on me, when I was only asking valid questions, and then telling me I could put in a thirty day notice after living there for over 5 years. I moved, decided all the stress and headache they were giving me was not worth keeping my deposit because I'm sure they would have found a reason to keep it anyway. Now I am happy living in a new better house / gated neighborhood. Stay away from this place, they are only bad news, and rude to people that they should be offering services too, because that is what tenants pay for!

Was this helpful?Yes
|
Flag Abuse

Posted: 4/19/2013

Overall

We rented through P&H for 13 months and had a wonderful experience. Our property manager was amazing and handled everything so quickly and professionally, but also the way a mother would quickly take care of her children. :)
We had a couple of appliance repairs that needed to happen during our stay, and they worked out quickly and effortlessly.

We honestly had a great experience living in Fayetteville and we loved the house we were in. We tried hard to be good tenants and take care of things the way we would if we owned the house. We took great care to clean the house and are pleased that the house inspection went so flawlessly. And we were treated honestly!

Thanks so much!
We just got our deposit check and are pleased that we received our full deposit! That has not always been our experience with other rental companies...unfortunately, some places use the deposit as a bonus and nit-pick at anything and everything.

We are so pleased! I have nothing but GOOD to say about our experience.

I had read all of their crummy reviews and felt nervous when we were moving out. I vowed that if it went well, I would add my positive review! :) It's easy to complain about bad experiences, but not many take the time to let people know when something went exceptionally! :)

Was this helpful?Yes
|
Flag Abuse

Posted: 3/19/2013

Overall

As an owner I am fairly disappointed with their work. Contacting them and getting things done is never easy and always frustrating. They took months to get my place rented. Mind you it was in a good neighborhood, a great looking house, and no restrictions on pets, and i get the person who got the paper work signed a 300 dollar bonus. I should have done my due diligence. I was led to them by their Caldwell banker bros . Always a kickback for referrals... Any way.. Save yourself a head ache and find someone else to manage your real estate.

Oh and they tried to steel half a months rent from me by claiming I approved half a months free rent.(No idea what gave them that idea, but never even discussed it. No writing, No phone calls) these guys basically do what ever they want to who ever they want. Not at all surprised by their lack luster reviews on this site.

Was this helpful?Yes
|
Flag Abuse

Posted: 10/10/2011

Overall
My husband and I moved in and ...

My husband and I moved in and were very impressed with the professionalism and fast service that the company provided at first. In our initial move in we were given an inspection checklist and were told to fill out and list the conditions of the apt to where we were about to move in. So that is exactly what we did. We had no complaints until it came time to move out. We had a hard time getting in contact with the office to schedule our final walk thru and turn in our notice so that extended us one more month to pay which we had not planned on. Then they gave my husband a cleaning checklist of all the areas that would be inspected and even recommended a cleaning service for $300. (Our deposit was $650.00). If the leasing office found any faults the cleaning service would have to take care of it. So we decided to play it safe since we were leaving the area. Then we waited on our deposit which we were pretty certain to be getting back 100% since the apt was left imaculate and in way better conditions than we found it. But as it turns out P&H didn't agree. They gave us back less than half of our deposit claiming that the walls and carpet were freshly shampooed and painted during our move in. THIS WAS NOT THE CASE and I have pictures to prove it. The carpet was full of stains, the walls were marked and still had nails and holes from prior tenants, all this captured on camera! Wouldn't recommend leasing with them!! Still working on justice.

Was this helpful?Yes
|
Flag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Pennink & Huff Property Management

5302 Yadkin RdFayettevilleNC 28303

(910) 864-3955

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Pennink & Huff Property Management

5302 Yadkin RdFayettevilleNC 28303

(910) 864-3955

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback