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One Hour Cleaners & Washerette

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Business Details

52

years

in Business

Hours:

Regular Hours

SunClosed

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Payment method:
visa, mastercard, amex, all major credit cards, discover
Neighborhood:
Terry Sanford
Category:
Dry Cleaners & Laundries
Other Information:

Parking: Paid, Lot

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Reviews

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06/11/2015

Overall

This is a great place. Ive grown up seeing my parents take their clothes to this dry cleaners and today my wife and I take ours there. We've never had an issue with them that was wasnt resolved. Reading the above comment, its important to know that any business is bound to mess up somewhere down the line, but these people have promptly resolved our issues and made us happy. As far as employees, we have encountered some rude employees but they did not last long. They do have a great staff that have been there for a long time, the ones that were rude, were never seen again.



The only reason I have them a 4/5 is because, I feel that it is time for some renovations but Ive also heard through employees that its a work in progress. I wouldn't take any negative comments too seriously only because some customers/employees who are unhappy with the establishment will exaggerate, I know this from personal experience. You should try it for yourself.



I would definitely recommend this place, they do a great job and for a great price.

10/17/2014

Overall
Good work

Was referred here by many of my collegues. At first, I was skeptical, but I really do like their work. Read other reviews and all I can say is, no one is perfect. And I've had my share of unprofessional/rude employees. We can not blame the management for that. As far the dry cleaning, I will say they have done a superb job over and over again. I will continue to refer people and go there myself. I'm pleased with the quality of work.

02/18/2014

Overall

Agreed unprofessional. Took a comforter in to be dry cleaned. When I got 1st time it was wrinkled and drawn up. Took back and they said I guess it should be pressed! Seriously,,,why did they not do it right away. Got back and put it On bed and I was shocked. It shrunk, not a little, a lot . A foot in length and 15 " in width. Took back and they said waited to long, they would not do anything Would press but since they already did at no cost, fix their mess, it would cost me to have done. Comforter ruined, people we rude and could not care what they ruined. ?.? Would be a different story if I ruined their items.

03/21/2011

Provided by Citysearch - 
Overall
Unprofessional , would not give one star if I could

I have gone to this dry cleaners for a number of years on and off but I have finally decided not to ever go back. They have turned multiple expensive white shirts dingy yellow (had to throw them away), have had rude staff who made me feel I was bothering them, crushed buttons (which has not happened at other places), lost shirts and pants, and ruined pants with there poor hemming jobs. The final straw was taking several pairs of pants to be hemmed....each leg was pinned so it would be done correctly. They still messed up hemming the pants! After speaking to someone who told me three times I would not be charged again for the pants to be hemmed (since I had already once paid for them to do done and they messed up), the same person who told me i would not be charged went back on her word! She said I had to pay for the labor because they had a new seamstress!!! I am able to understand mistakes, but not someone who tells me one thing and does another (especially with her boss present). Not going back.

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One Hour Cleaners & Washerette

1303 Fort Bragg RdFayettevilleNC 28305

(910) 485-8319

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