They do well as long as everything is routine. They do poorly when faced with non-routine situations. I rented a portable concentrator from them for about a year before turning the machine in for repair. Five weeks later, I called to get a status. The representative could not give a status but promised to have another employee call me. That never happened. I called several days later and still no one could give me a status. I get the impression that they don't really care just so long as your insurance company pays them.
518 Owen DrFayetteville, NC 28304
Very professional atmosphere and all the staff members are very nice, polite and neat!!! It is very rare to find an establishment that stays consistent with good customer service. My family has been coming here for 4 months now and we have found this to be a well structured place. This company was one of the first stops when we moved to Fayetteville. They were very instrumental in making us feel really comfortable with our transition to the area. Thanks for all you do Tim, April and the rest of the A Brighter Future Inc. staff!!!
I have worked with this company for awhile...well actually my great-aunt. The CNA that helps her is always on-time and we have never had a problem when my aunt needed to get somewhere. I just called the office and told them the time of her appointment and they were there! If you have a family member that needs help day to day but you are not able to do it yourself this is the best company.They treat everyone like FAMILY! This agency truly is Amazing.