Have gone here 2-3 times. Each the the cleaning was fair. For $20 inside and out, I didn't complain. The wait is usually 30-40 min. Went there today and was told 3 cars were ahead of me, but they were already being washed. I waited an hour and twenty minutes. With 12 people on staff, the wait was way too long. When my car was done, after being asked, I expressed my dissatisfaction with the wait and received only a blank stare from the "gentleman" in charge. To make things even better, I was charged $25 instead of the usu $20. A simple "sorry for the wait," or "thank you for waiting," would have kept my business. I didn't get thanked or even walked to my car for a walk around like usual. Never again. Way too much competition out there.