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Mobley Eye Care Fayetteville

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Business Details

67

years

in Business

Hours:
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Brands:
contact lenses, sunglasses
Categories:
Optometrists, Optical Goods

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01/14/2015

I brought my children in for their yearly check ups. The staff was very friendly and cooperative with my children. They don't usually like going to doctors offices, but the doctor really put them at ease. Will be returning next year.

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10/06/2014
Incompetent office staff

I seriously can not believe the incompetence of the front office staff. I made my appt a fee weeks early. They called me the day before saying that my insurance company didn't cover me and that my exam would be $250. As I am staring at my insurance card that says my vision exam is only $10 and arguing with one person, I confirm the info AGAIN. She called me THREE times in a 30 minute span while I was at work. I final... view more

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08/04/2014

This place is horrible! WORST FRONT STAFF! My first exam was the completely wrong prescription. When I called to make an appointment to fix it, they wanted to charge me. I went in for a second appointment and saw another doctor. The receptionist at the front went to the back to speak with the doctor about how I didn't bring my old contacts so the doctor would treat me poorly. SHE DIDN'T EVEN GIVE ME AN EYE EXAM!... view more

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07/22/2014

Wow! I really wish that I had taken these ratings seriously. This is absolutely the worst experience I have ever had with any doctor's office. Not only is the office staff horribly unprofessional, all other ratings have experienced almost the same problems. Wrong prescriptions, over-charging, etc. The "general manager" actually even accused me of "telling a fib" and said that "I" ordered the wrong prescription. N... view more

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03/31/2014

This doctor is unethical . Deserves a 0. He will perform services without your consent and charge you for them. No apologies just extra bills. Only cares about money. If you love the office decor and his tv commercial then you know this is what he wants you paying for. STAY AWAY!

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03/19/2014

Dr. Mobley is the reason I gave a 5 star rating. He's funny, friendly, and knowledgeable and never rushes through my exams. He got my prescription right on and I can see great! Yes, the staff could be friendlier, so I agree with everyone on that. I received my glasses sooner than I expected. Love the office decor!

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02/03/2014

Unfortunately 0 is not an option here, so I must put 1. They charged me and my insurance over $1,000 for frame and lenses. After a few days, I realized that my vision was not correct. I went back and they admitted that they had accidentally put in the wrong lenses. Instead of correcting their mistake, they stubbornly wanted to charge an extra $200 to have it fixed. Now I am stuck with glasses that do not fit me prope... view more

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01/23/2014

I regret ever visiting this business. They made a fraudulent charge on my credit card and refused to reverse the transaction. I contacted the bank and after the investigation I was refunded my money. They blocked me from speaking with the manager about three times, then the manager finally accepted my call, but refused to credit my card for an authorization I never approved. The staff is very unprofessional and talks... view more

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11/09/2013
Looks can be Deceiving-Poor Service

I went to Mobley Eye Care in Fayetteville. The Cust Serv team referred me to the Sharpsburg location to see the dr, & said it was the state-of-the-art location.I arrived 20 mins early, & the young ladies were eating & talking out loud as if they were at a sports bar. Later, one young lady came to the desk, & said they were waiting on the dr. I heard the lady say to one of the girls, "the doctor is on ..time". I... view more

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01/12/2010
Unprofessional

I was very unhappy with my one and only visit to Mobley Eye Care. The front office staff was too busy talking amongest themselves about a dinner they were attending and who was going to order what. My insurance company was waiving the copay for the eye exam and sent a letter confirming this to me. I gave the staff the letter and was told they were not participating in that program even after I confirmed wi... view more

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Mobley Eye Care Fayetteville

539 Glynn St NFayettevilleGA 30214

(678) 817-7722

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Mobley Eye Care Fayetteville

539 Glynn St NFayettevilleGA 30214

(678) 817-7722

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