How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
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The e guy are awe ome, I mean that literally! On 1/8/13 my car would not tart, even after I had three different guy attempt to help me to jump tart my car until 10:00 P.M. On 1/9/13, I rode my bicycle to where my car wa and ju t around the corner from where my car wa w...morea Robert' Auto Repair. I went in and talked with the owner Robert. He told me he would come and look at it for me for no charge. The other garage wanted me to tow it in before they would even look at it! Anyway, Robert drove me over to my car in hi truck. He knew exactly what to do, becau e he brought hi machine to te t my fu e . Sure enough a fu e wa not making good contact. I wa on my way within 2 minute of him looking at my car. He told me I did not owe him anything. Although, I took my car to hi garage to flu h my radiator that it o de perately needed, becau e the coolant wa corroded and cau ing my radiator to leak. After a careful examination, I decided to ju t replace the whole radiator. Me being a woman, they carefully walked me through explaining and howing me meticulantly in layman terminology all about my car. They were patient and kind. They did not make me feel like the idiot that I am when it come to mechanic . In tead, they made me feel confident that they were telling me the truth, o I tru ted them to work on my car. They took me and my bicycle home while they worked on my car. They worked on my car until 10:30 P.M. that night to fini h the job, becau e I had to be to work at 2:30 A.M. and they had told me that they would have my car done before I needed it for work. In addition to all that, they delivered my car to me at my home. My car ounded like a baby kitten purring. I promi e I believe I even get better ga mileage and my fan i working properly now. After all that on 1/13/13, my car would not tart again and it wa 7:30 P.M. and I had to be to work at 2:30 A.M. again. Luckily, my car wa in my yard though. I called Robert' Auto Repair. The owner Robert again made a ervice call to my hou e at 10:00 P.M. to look at my car at no charge. He di covered that the terminal cable to my battery po t were corroded. He got my car running again. He would of fixed my car then, but I told him I would bring it into the garage in the morning to get fixed properly. On 1/14/13, they replaced both terminal cable and only charged me $29.32 even after making an after hour ervice call. I told them I could not abu e their ervice and paid them for their ervice call. However, I know that I did not paid them for what they are worth for they are worth much much more! Anyway, you can not go wrong with the e guy , even if you are a woman. They will treat you right with re pect. They did not take advantage of omeone being mechanically illiterate, but confidently walked, explained and howed the problem with your car. I highly recommend them and will alway take my car to them, becau e I can tru t their work and their word.view less
I will never go to another motorcycle hop other than William Motor port . For people thinking about giving them a try for the fir t time: - I wa once in your po ition and thought well thi place i 10 minute out of the way they eem really nice over the phone but idk...more if they will do a good of work a a dealer that been around for decade . FALSE!!! the e guy are aw ome at what they do you hould definatly go to them! I own a CBR1000rr and a CBR600 and they have done everything from oil change to brake , fork eal , body work and put on an aftermarket pipe for my 1000! Pro of going to William motor port : 1) They dont run thier hop like it a money making corporation, They truely run in like they love what they do and money i NOT a priority. 2) The guy who work there (a of now) have been motorcycle mechanic for many year . 3) They only charge $60/Hour for labor where everywhere el e i $80. 4) They garuntee thier work. I had my fork eal replaced on my CBR' and they were leaking ju t a couple month after they were fixed and Daniel (the head guy) a ked no que tion and ordered me new fork eal and i fixing them for FREE! Con : 1) Location being out in country 10 minute (but till worth the drive). Sorry for the Long review but thi place parked me to write uch a good one If you havnt been happy with they way another motorcyle dealer i treating you witch to William motor port if you live in North We t Arkan a you wont regret it! view less
The e guy are through and take pride in their work. I ju t pent over $2,200 there. $1,300 of that wa the co t of part . It' not often that part co t you more than labor. They repaired or replaced a very long laundry li t of item that I had been battling with for th...moree pa t year and a half. Anything from replacing the thermo tat to u pen ion. I dropped it off on a Monday morning. They had it for a 6 day , but I didn't care a long a it got done right the fir t time. They had it fini hed up at 8pm on Saturday. Not many car repair e tabli hment tay open that late, if they are open at all on Saturday. I appreciate all of their time and effort, o that I could have it back within the ame week. I've only owned the car for a little over 2 year and now it drive and ride better than it EVER did. My ga mileage i better to boot. After driving it for a few day omething in the u pen ion had worked loo e and it wa making a light clunking noi e. I took it back to them on Monday morning, they di covered the i ue, fixed it and had it back to me that evening. All work i under warranty (or guaranteed) for the next 12,000 mile or 12 month . If I'm more than 25 mile from their location, the car get towed to the clo e t certified repair hop. If anything that they worked on i found faulty, it' repaired for ab olutely free of charge (part and labor both). Not many hop carry or offer that type of ervice.view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.