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Boom Towne Canine Campus

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Business Details

12

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

TollFree: (888) 458-6125

Sponsored Links
Brands:
fromm
Payment method:
visa, discover, amex
AKA:

Boom-Town-Canine-Center

Boom Town Canine Center

Categories:
Pet Stores, Kennels, Pet Training, Dog Day Care, Dog Training, Pet Boarding & Kennels, Dog & Cat Furnishings & Supplies, Pet Grooming
Other Information:

Parking: Lot, Valet

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Reviews

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01/15/2016

Both of my dogs were attacked or injured within a two week time span. The staff is real nice but I don't want to take a chance with my dog's health. they mean too much to me and apparently it doesn't mean that much to the owners-- never heard from any of them after my vet visit! Stay away!

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10/14/2015

Our dogs Athena & Zeus have been there twice; first boarding experience when we picked them up they were covered in pee without explanation. We discussed with the owner and decided to give them another shot as they were close by for our boarding needs. Second time- our dogs both smelled like pee again and Zeus had a piece of his ear missing. There was blood all over our car from the second we picked him up. Despite numerous attempts to find out what happened within the staff nobody ...view morewas ever able to tell us what happened. They did not issue a refund. I had this review on their facebook page as well but now they have disabled reviews so I will share them here.view less

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10/04/2012
I love my dog very much and lo...

I love my dog very much and love to stay with him most of the time. But due to some official tours I have to left my dog in care of neighbors. Some time it becomes difficult when my neighbors are also out of town. Then I found Boom towne which sort out my problem. Now I can left my dog to this daycare without having any issue as they take care of my dog, feed good and also trained my dog in multiple games.

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09/20/2012
This is a place which took car...

This is a place which took care of my dog in such a well managed way. I must say I feel free in office because of Boom Towne Canine Campus reason being they care my dog just like I do.

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09/16/2012
We Love Love Love Boom Towne! ...

We Love Love Love Boom Towne! Our Dogs Love coming here for Daycare, and we really like the ability to see them on their Internet Cameras! We just started Flyball & agility training, so far so good, and our lil guys are having a blast! Artificial turf outdoors & Your dogs equals Clean Dogs and Happy Owner!!

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09/16/2012
We've toured all the major ken...

We've toured all the major kennels and dog training facilities in Rochester and it's surrounding areas and this is by far the cleanest, largest, and most professional.

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12/10/2011
Special care

I have a special needs dog (with multiple medical issues) and although this business has had it's challenges in the past the staff and care has always been SUPERB!!!! I am always confident that when I board my dog that they will take excellent care of him. We have been boarding there for several years and my dog recognizes & knows the staff! I have recommended them to many friends.

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12/14/2010
Unethical Business and Management! Beware!

Unethical Business. Please beware of reviews here or elsewhere; they are most likely biased. Boom Towne posted on their social network page this message:

"Boomtowne Canine Campus Boom Towne will also offer an additional $5.00 incentive credit on your account if you write a review about Boom Towne on Google - If you decide to write a review on both Merchant Circle and on Google you will receive a credit on your account of $10.00. Please email Cindy@boomtowne.com that you par
...view moreticipated and after verification, we will credit your account. Thank You All."

Obviously they would not reward for negative reviews. They should expect a report from the BBB very soon.
The business itself has questionable ethics (as evident from posting) but the groomer is great. Additionally, the majority of the workers and owners (who do not manage onsite/business practices) are wonderful and good natured, but the current management of the facility it HIGHLY questionable and immoral. BE VERY CAUTIOUS WHEN DEALING WITH THIS BUSINESS
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claimed iconBusiness Response.07/11/2011

This post makes assumptions that are not fact. Boomtowne welcomes comments both positive and negative. The person who made the offer in 2010 no longer works at Boomtowne. The owners ,moreover, took over the management of the company when she left. As the poster admits, she likes the management , groomer and other staff. We cannot understand the inflamatory term "Unethical" unless this is simply a vendetta involving a misunderstood offer from an ex-employee. We hope readers of this post read it carefully and draw their own conclusions.

This listing has been claimed by a business representative.
10/14/2010
They Treat My Dogs Like Part of Their Family

I won't take my dogs anywhere else - the entire staff always has a friendly hello for me and my dogs. They treat them like part of the family. The facility is always clean and my girls never put up a fuss when they go - as a matter of fact they are excited and could care less about me leaving them.

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Boom Towne Canine Campus

1296 Beaver Creek RdFarmingtonNY 14425

(585) 398-3647

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Boom Towne Canine Campus

1296 Beaver Creek RdFarmingtonNY 14425

(585) 398-3647

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