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Hong Hua

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Business Details

16

years

in Business

Hours:

Regular Hours

Extra Phones:

Fax Number: (248) 489-1305

Sponsored Links
Payment method:
master card, discover, amex, visa, all major credit cards
Neighborhood:
Farmington
AKA:

Hung Hou

Categories:
Chinese Restaurants, Asian Restaurants, Take Out Restaurants, Caterers, Restaurants
Other Information:

Parking: Lot, Valet, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Asian, Chinese, Pan Asian

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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Hong Hua

Reviews

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09/21/2011
If you want fair food and HORR...

If you want fair food and HORRIBLE SERVICE...this is your place. If your order does not come how you ordered, they will try charging you for two orders. If you would like your sauce on the side, they charge you $2.00's (not extra sauce, just the sauce).

MAKE SURE YOU CHECK YOUR BILL BEFORE PAYING!!! Three different times I was told by my peers to write reviews on Hong Hua...THREE TIMES I WAS OVER CHARGED. A carry out order was placed and there were three things missing. The man
...view moreager- DENNY, accused us of lying and said the cooks put it in the bag. I was also accused of stealing a Crab Claw (3.95 fake crab deep fried, gross anyway) from the bag (this is on a $75.00 carry out order). They would not deliver the items they accused us of lying about and said they would not send us anything saying the next time (which is never) we are in there we can discuss it with the manager.

So, if you like fair food, with high prices, a staff that accuses you of lying and stealing, will not issue a credit for items they forgot in the order or provide you anything in writing regarding a futuure credit....this is your place. Make sure to say hello to Denny, the manager, triple check your carry out items (which they get VERY annoyed to do) and absolutley do not order sauce on the side.
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hal paul
01/25/2011
Good Food ......... Service and Attitude Stinks

Eaten there once and ordered to go twice. Food was good, but I won't go back. Stood at front counter several minutes before anyone even acknowledged me. Attitude was nasty and uncaring. They seemed to feel they could ignore me and be unfriendly and not have the business suffer, sort of a nose in the air attitude. Also - if you want fried rice with your meal instead of white, they will not do it,,,,, you have to order an entire order of fried rice for about $10 extra.

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pep888
03/23/2010
Terrible customer service. Will not return.

I have eaten at Hong Hua on several occasions and thought it might be nice to host a small wedding reception party there. Strike one-I called to ask about dates and fees. A woman took my name and number and never returned my call. Strike two-A week later, I called again and discovered my name and number was written somewhere and no one had bothered to call me back. I was told, ""Please call back, it is lunch and we are VERY busy"" . Okay, I'm about the throw significant business th...view moreeir way, but obviously it doesn't matter much! Several hours later, the manager called.
He didn't apologize and informed me that I should come in to take a look at the menu. I agreed and told him when I would swing by later that week.
Strike three-when I arrived with my fiance, I asked for the manager. He told us, ""I'll be with you in 10 minutes, I have to FINISH MY LUNCH"". It wasn't 10 minutes. We waited for 20 minutes and decided such shoddy attention to service doesn't deserve our business. The manager called almost 30 minutes later and asked us where we were!
I cannot frequent an establishment where the service is poor. I was willing to overlook a few things, but when my business to host a party is not appreciated, I will take this as a cue to take my business elsewhere.
I was very disappointed and word of mouth can the worse kind of advertising a business would want.
In this economy, what a shame to turn an opportunity to host a party and gain new customers.
I will be sure to tell my friends why I decided not to host my party here.
what a shame!
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123rorperk
08/25/2008
Over-rated

I found that this place is highly over rated. I was expecting great food based on the reviews. What I got was mediocre carry-out . Save your money.

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08/14/2008
Better to stay home and starve.

Bad food; poor service and over priced. Once was once to many times. Stay home!

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12/09/2007
Great Food

Great Food, but the servers are sometimes a little rude. I had good experiences most of the time, but one time we had to wait 40 minutes for a server to come to our table. Other people that came after us already got their meals! They just got angry when we mentioned that we were waiting a while.

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marpop
11/17/2007
Yummy chinese food in a sophisticated setting

After receiving top honors for ""Restaurant of the Year"" in ""Hour Magazine,"" I decided to give this non-descript roadside restaurant a try -- and I'm glad I did. I've eaten here probably eight times and only once was I disappointed with the fried rice & chicken (it smelled like a dirty wet dog, but the server was quick to replace my order). Other than that, the mushu is simply delicious, the hot& sour and eggdrop soup are fantastic and the ambiance is sophisticated and warm. This is...view more a great spot for a date or special occasion.view less

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wildangels
07/18/2007
Best Authentic Chinese

I really enjoy the food here it is lacking all of the grease. The staff is really nice worth every penny. I would not recommend this to people who enjoy the chain restaurants.

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detroitmuse
11/12/2006
Outstanding Chinese cuisine in a comfortable atmosphere

I love many of the cuisines of Asia, although the Chinese food I've found in the Detroit area has always been lacking - too greasy, not a good balance of spices, just blah. Hong Hua blew me away. This is the best Cantonese food I've had in the United States.\r
\r
The menu is quite extensive and impressive. We ordered appetizers of chicken lettuce wraps (pretty good) and spare ribs (outstanding). Then, we shared a lemon shrimp that was terrific, a spicy ""bird's nest chicken"" with ve
...view moregetables and lychees (fantastic), and our favorite: scallops with and asparagus. Every dish was excellent, well prepared and presented, with crisp vegetables and a perfect balance of flavors. I'd have to say it was a little pricey, but worthwile.\r
\r
We made note when a Peking Duck was served to a nearby table. It looked absolutely delicious as the server carved it for an attractive presentation in front of the diners. \r
\r
The atmosphere was comfortable, a little formal but not stuffy. The service was pretty good, and they did not rush you at all as you enjoyed your evening. \r
\r
This is a terrific restaurant that I highly recommend.
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Hong Hua

27925 Orchard Lake RdFarmington HillsMI 48334

(248) 489-2280

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Hong Hua

27925 Orchard Lake RdFarmington HillsMI 48334

(248) 489-2280

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