Just a few words about the great customer service at Major Appliance. Several weeks ago my wife and I purchased a Best double reclining love seat at the store. It looked (and felt) great in our living room. However, I noticed the evening after delivery that the two halves weren't perfectly aligned when in the fully upright position. A knowledgeable technician came to the house, but was unable to eliminate the discrepancy. Major cheerfully exchanged the defective unit for one that was assembled properly. All of this - two deliveries and one service call - took place within one calendar week. Kudos to Darrin and Julio!
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