I have to say I have eaten here many of times and had some great service and ok service would normally give you a four star. But as of today I will no longer eat at your establishment in Fargo and it only deserves a one star! Today while there we came in and was greeted with friendly smiles (we were the only ones there so far), they seated us we ordered drinks, took me a few mins to decide what to eat and your server was very patient. We ordered: pretzel bites, build our calzone, build your own Mac n cheese. It took about a half an hour to get our pretzel bites, they did apologize and said there was a problem with there oven(which we understood). The rest of our food came out maybe 5mins later and as I went to eat mine I noticed they put bread crumbs over the top of my Mac n cheese, I don't like bread crumbs and thought maybe I missed it on the menu that it came with the bread crumbs, so I figured I'd just pick the chicken out to eat but realized there was no chicken the server came over and asked how everything was tasting and I debated on not saying anything but decided I should. So I told him there was no chicken and I don't like bread crumbs. He said ok I'll go talk to the cook and asked if I still wanted to eat the one in front of me I said no and he took that plate and went to the back. A few minutes later the manager came out to the table with a new plate and stated that I needed to be more specific when I order the build your own and ask for chicken and ask for no bread crumbs. When I tried to tell her that I asked for chicken and that I didn't see or know that all your Mac n cheeses come with bread crumbs on it she wouldn't even listen to what I had to say! The way she presented her self with this situation was very rude and she made me feel horrible to the point I didn't eat! I got a Togo box and put the whole thing in a box and still haven't touched it! I hope next time this situation happens she presents her self better and doesn't make the next customer feel so horrible!
P.S. I have worked in a restaurant and know exactly how things happen sometimes and always try to understand, to the point we still left a tip for our waiter today because it wasn't his fault him manager was so rude to me!