I am appalled that a transmission service business did not check the transmission while they had it out and refused to inspect it, whether requested by the customer or not.
We had chose to call them, because the yellow pages showed they had the "Marketplace Ethics Award in 2007" from the BBB. We are new to this area so this was the only recommendation we could use to go by. Overall I felt cheated, manipulated, and overcharged, as well, because of the lies, lack of service, and length of time that they have had the opportunity to inspect and repair the truck. The work was never satisfactory.