12/02/2011Provided by Citysearch -
To start with after reading the reviews from others, attitude is everything.
1st) I came into the store a couple times and have always had a good experience with Ryan the Manager, always polite and went out of his way to find me the answer with some complicated questions.
2nd) I do allot of research on the products i am looking for prior to just walking in and wasting everyone's time, which time is something they have always given when i come into the store.
3rd) I shopped around the area for prices and found this store gave me the best prices i could find. Everybody knows this is a business and to stay in business you have to make money, after shopping around they didn't pay the rent off my deal for sure.
4th) they were kind enough to let me watch my installs (three cars remote starts) the installers were easy to talk with (no stupid questions helps, they are working!) but got the job done. The install was clean, no damage that was observed to my seats or dash, all wires were soldered/covered and tucked away.
So if you are looking for a good price on some good products give these guys a chance, as for the others with negative replies it sounded they did what they could do to resolve the problem, but there are always some customers you can never please!