We bought farm insurance from them and had a lot of mis-communications over the 4 years. Apparently, using bill pay and mailed in payments resulted in late payments, which we weren't aware of until receiving a cancellation of insurance notice. The resulted cancellation of the farm insurance policy gave us only days to find a replacement. No claims with this company have ever been sought so this is a surprise at Christmas time.
After talking with several other agencies, we also found the insurance from Fairmont Farmers to be over priced so the end result was to find an agent with better communications and lower price.
We didn't realize shopping around could save us time and money, so my advice - Shop Around!