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        (703) 691-8553Visit WebsiteMap & Directions11794U Fair Oaks MallFairfax, VA 22033Write a Review

        More Info

        General Info
        Stay connected with AT&T in Fairfax. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Fairfax for every need. Enjoy the flexibility of an Fairfax prepaid phone planwith no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.
        Extra Phones

        Fax: (703) 691-8553

        Services/Products
        Cell Phones.
        Payment method
        amex, cash, check, debit, diners club, discover, master card, visa, all major credit cards
        AKA

        AT&T Company Store

        Other Links

        https://www.att.com/stores

        https://www.att.com/stores/virginia/fairfax/646

        https://www.att.com/stores/virginia/fairfax/646?source=E-lls10000000000X

        Categories
        Telephone Companies, Cellular Telephone Equipment & Supplies, Cellular Telephone Service, Wireless Communication
        Other Information

        Bike Parking: No

        Wheelchair Accessible: Yes

        Reviews

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        tljuly3

        08/03/2012

        Overall
        BEWARE: People here are willi...

        BEWARE: People here are willing to make the sale, but not willing to help you out. I started a new wireless contract at this location. The salesperson input my social security number incorrectly into the system, so I was unable to complete porting my telephone number. I was told to go to an actual location with a valid id to fix the error and complete the port. When I went in the sales person said I needed my social security card.



        You DO NOT need a social security card to open an account, but if they screw up, AT THIS LOCATION, you then have to return with a social security card. I asked for the manager and he told me the same thing. They did not bother to call customer service, they were just eager to get me out of the door. I called customer service, and they resolved the issue after they confirmed that I went into the AT&T store with a valid id. This store did not try to call customer service. They were not even being reasonable. I could have cancelled my contract, because it was within 30 days, and opened a brand new account WITHOUT my social security card.



        This place wants the sale and they want your money. If they screw up they will give you the run around.

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        Details

        Phone: (703) 691-8553

        Address: 11794U Fair Oaks Mall, Fairfax, VA 22033

        Website: https://www.att.com/stores

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