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(541) 343-2501Visit WebsiteMap & Directions164 W 7th AveEugene, OR 97401Write a Review

More Info

General Info
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
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Payment method
discover, amex, master card, visa, cash, check
Neighborhoods
Downtown Eugene, City Central
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Reviews

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Dana C.

10/10/2015

Overall

DO NOT TAKE YOUR CAR HERE THEY ARE SCAM ARTISTS!!!



My partner and I took our 2013 Kia Soul here to get the oil changed. When I scheduled the appointment online I opted for the free alignment check as well. Upon dropping off the car they tried to up-sell us on alignment service without even checking the alignment. The time that they estimated for the oil change was better in the shop than online.



We walked to a nearby location to grab some brunch while we were waiting for the car. As part of the oil change they "measured" the tire tread. They called us and told us that the tires that had been on the front and were now on the back were at 2/32nd of an inch and were super dangerous to drive on. They tried to sell us 2 tires for the outrageous price of $195 when we balked saying we could not afford that they immediately attempted to push us into getting a Goodyear credit card. The paperwork they gave us said that one of the tires was actually at 0/32" the other tire they were trying to urge us to replace did say 2/32" and both front tires read 6/32" The tire which read at 0/32" would have already popped if had already been that.



The car in question was a used car we had purchased at Kiefer Mazda less than two months ago. They would not have let us drive off the lot with tires that were that dangerously low. We immediately drove across town to Kiefer Mazda where they measured the tires and let us know the back tires are at 4/32" and the front tires are at 7/32". There are other places in Eugene to get reasonably priced oil changes. Don't give these scam artists your business.

JD
Joe D.

05/23/2014

Overall

I bought tires for my Ford Ranger and was satisfied with the price and service provided.

Details

Phone: (541) 343-2501

Address: 164 W 7th Ave, Eugene, OR 97401

Website: website

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