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Baltimore Window Factory Inc

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Business Details



in Business


Regular Hours

General Info:
Baltimore Window Factory is a certified WBE woman-owned small business, manufacturing windows, doors and cabinetry. The company s windows include the Thermalator in styles that include double-hung tilt, two-and three-section sliders, picture windows, casement, awning, basement hopper, as well as bay and bow windows. Its window products also include the Great Lakes and GrandView 3000 window series, Great Lakes GrandView 5000 series, Champion aluminum windows and vinyl construction windows. The company also manufactures steel entry doors, patio doors and storm doors. Baltimore Window Factory offers a line of cabinetry and countertop products that include Canyon Creek, Aristokraft, Contractors Choice, post formed, self-edge and custom-edge laminate as well as Corian, gibraltar, silestone, soapstone zodiaq aand granite countertops. It also provides wood-edge options, stainless steel kitchen sinks and Blanco sinks and faucets. The company is headquartered in Baltimore, Md.
Extra Phones:

Primary Phone: (410) 574-8921

Phone: (410) 574-8921

Fax: (410) 574-8921

Payment method:
master card, amex, visa
Storm Windows & Doors, Building Materials, Windows, Doors, Frames, & Accessories, Door Wholesalers & Manufacturers, Plastic Windows

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Baltimore Window Factory Inc


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The customer service at the bu...

The customer service at the business is far from good. The attitude you get on the phone is not acceptable. I am not sure where the manager or owner is when their employees are talking to customers but they really should pay closer attention before they lose the customers that keep money coming in so they can pay their rude employees.

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Do not buy windows from this c...

Do not buy windows from this company. I have had more problems in dealing with this company than I can say. The manager Jerry is nowhere to be found and doesn't like to return calls which makes getting anything accomplished nearly impossible. Their inside sales/office lady Tammy is the only one who seems to know anything about customer service. The product is adepuate at best. The design of their Thermaweld wind... view more

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Ignorant and rude

I called this morning to place an order with Angie and her attitude is horrible. I placed my order with another company.

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Bogus review by vwstyle

The Vwstyle review is from an employee, the company is very unprofessional and does not produce a good product even for the cheap rehab jobs that you may be doing. They promise a week turn around only to be denied that after 8 weeks of waiting and still no product. BWF is quick to take your money and promise a solid product but the results of the product and service is not exceptional. I RATE THEM ZERO STARS for poor... view more

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Baltimore Window Factory Inc

8871 Citation RdEssexMD 21221

(410) 574-4750

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Baltimore Window Factory Inc

8871 Citation RdEssexMD 21221

(410) 574-4750

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