I have rented vehicles from this place multiple times and I will continue to rent from this place. The staff are alaways helpful and pleasant to deal with. All the vehicles that I wanted was available. They also would upgrade my vehicle without charging me. The price is $50 less from an Enterprise 1 mile from my house.....seeing the negative reviews is odd to me since I have had no problems with this place. 5 stars for a 5 star service all the way.
I have been using Enterprise Rent-A-Car since April 2012. I am thrilled with their customer service. They are very enthusiastic in helping me finding the right vehicle for my need. Staff are very friendly. As a former Store Administrative for a Commissary in a military base, customer service is our #1 Goal. I must say Enterprise Rent-A-Car at Auto Park Way of Escondido has achieved that Goal.