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Happy Hound Play & Daycare

CLOSED NOW

Today7:00 am - 7:00 pm

Tomorrow9:00 am - 6:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri7:00 am - 7:00 pm

Sat - Sun9:00 am - 6:00 pm

Payment method:
check, master card, visa
Categories:
Dog Day Care, Pet Services, Kennels, Pet Sitting & Exercising Services

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Reviews

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09/19/2010
Safe and Secure

I leave my dog here for trips I cannot bring him and when I get back I find my dog well taken care of. Staff were friendly and prices were okay. A great place that may need improvement in the facilities but overall a very satisfied customer.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/27/2010
Happy Hound Is The Best

I have been a Happy Hound client for several years. I appreciate the convenience and I love that I can relax on vacation knowing my pooch is safe and happy. HH's customer service is great too and the staffers love the dogs.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/24/2010
Happy Chihuahua = Happy Owner

What a wonderful experience my dog and I have had at Happy Hound! I used to own a yappy, nip at your heels, anti-social Chihuahua but after 2 weeks at the Happy Hound Board and Train school - I now own a calm, cooperative, walks by my side Chihuahua. Buster was absolutely transformed. I love Happy Hound because it's Busters home away from home. He plays with other doggies in a supervised and controlled environmen... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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04/11/2008
Not a great option for very small dogs

I have heard good things about them, but when I called them about daycare for my 5-year-old, 6-lb. toy dog, it was kind of a washout. I was told that he could only be accommodated with the puppies, and I know my guy enjoys the company of other adult dogs, but not youngsters.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/20/2008
Wonderful place to drop your buddy off.

I'm rather stunned by the recent harsh negative reviews. I started taking my big, high-spirited pup there a couple of months ago, and it has been great for him. I put him in day-care so that he can get a full day of exercise a couple of days per week. The whole point is for him to get worn out, and to get him more used to playing with other dogs. \r We also went through the long interview process, however it was... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/17/2008
Dissatisfied with the care of my dog- won't use them again or refer anyone to them

I found Happy Hounds (HH) via this site with positive remarks & that's why I decided to take my dog there for daycare/overnights; however, my experience was quite the opposite. I'm a responsible dog owner with a very healthy dog. I took my dog there for daycare/overnight stays and when I picked him up he was tired as expected; however, within a few hrs. he was unable to walk & was in extreme pain. The next day I took... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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12/26/2007
Most Horriable 3 hour interview Experience!!!

My husband, my dog and I where all put through a 3 hour interview process for initiation. It was horrible. The interviewer was so obsessed with psycho analyzing our dog that by the time we where released we never wanted to go back. He did nothing but criticize our 6 month old Yorkies behavior. Our puppy was so distraught from the entire experience. In my opinion Happy Hound is not a healthy environment for dogs ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
12/05/2006
Best Doggy Daycare in the Bay!

I can't say enough to explain how both me and my dogs feel about Happy Hound. The service is great, the enviroment is great, the staff is above great! I come from a small town and to move to the bay area with my pooches it was a relief to find such a great home away from home. They love it and I wouldnt take them anywhere else. It may be a wi-bit pricey but its totally worth it. Most of all its organized, safe, and c... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
09/04/2006
the happiest hounds on earth go to happy hound!

Dogs run free in supervised, enclosed areas, designated by size; small, med and large dogs. Handlers rotate between the enclosures, getting to know all of their charges, while ensuring everyone is playing nice and not making a ruckus. Staff are all clearly dog-lovers, and friendly to the owners as well. They do accommodate for nervous dogs or those who need a gentle introduction to the stressors of playing in a pack.... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/02/2004
Refer with confidence!

I am so afraid to refer people to kennels in the local area. I have been thrilled to find such a great new facility that I can refer with confidence, especially with so many of us who work late and would like to bring our dogs to work! This is an amazing option to bring your dog in so that you can take off right after work!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Happy Hound Play & Daycare

1695 34th StEmeryvilleCA 94608

(510) 547-3647

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Happy Hound Play & Daycare

1695 34th StEmeryvilleCA 94608

(510) 547-3647

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