Wessel Florists & Weddings

Wessels gave me Giuli as a contact name for wedding bookings, but said she didn't work normal hours, that she made her own schedule. I contact Giuli and set up an appointment, and when I get there, I don't get to meet Giuli, I meet Jody. I go in to the consultation with a very clear idea of what I want - a blue iris. I was told by Jody that the flower doesn't exist when, in fact, Wessels has a blue iris listed as part of the American Spirit Bouquet they sell online. Amazing how I was steered towards a floral arrangement that cost twice as much as what I was hoping to spend after being told the thing I wanted didn't exist. I understand a business is in business to make money, but to deliberately steer a client away from what they want simply for monetary gains is abhorrent.



1) Wasn't told that I would be "handed off" to someone else

2) Lied to me about the availability of the flower I wanted

3) Deliberately steered me towards a more expensive arrangement



Three strikes and you're out. If you can't listen to what your client wants (on the few occasions where they come in for a large event actually knowing what they want) then how do you expect to stay in business?