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Pirates Landing

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Business Details

13

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Phone: (336) 366-3839

Fax Number: (336) 366-3839

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Payment method:
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AKA:

Pirate's Landing

Pirate's Landing Seafood and Steak Restaurant

Categories:
Seafood Restaurants, Restaurants
Other Information:

Parking: Lot, Private

Wi-Fi: Free

Attire: Casual

Cuisines: American, Steakhouse, Seafood

Alcohol: Beer, Wine

Takes Reservations: Yes

Outdoor Seating: No

Specialties: Birthdays, Parties

Price Range : Average

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06/10/2012
Overall
Stopped in yesterday afternoon...

Stopped in yesterday afternoon after attending a friend's wedding. Not much to choose from in Elkin and this was one of the few place's we hadn't tried before. I had a seafood plate containing popcorn shrimp, clam strips, oysters, scallops, flounder & crab cake. The scallops, flounder & crab cake were not bad. Oysters were pretty tasteless but the worst part was the popcorn shrimp and clam strips. The entire plate had a bitter taste from old or rancid grease I suspect but ...view moreit was most evident in the popcorn shrimp and clam strips.

My friend ordered a prime rib steak with baked potato and salad. She had no idea it even came with vegetable medley containing squash. She does not eat squash. The steak arrived and she began cutting into it to see if it was cooked medium as she had requested. It was obvious the steak and been cooked medium rare instead of medium. The steak was surrounded by at least an inch of fat on all sides. Once she trimmed the fat away she still was unable to cut the meat into bite size portions because it was so tough and full of fat and gristle.

The waitress saw this and offered to take it back and ask for a better cut. When the second steak came out it was no better than the first. Even with 2 other knives brought to the table the steak could not be cut.

At this point the waitress brought the owner out. He extended his apologies but said that was the best he had and said he bought the best, etc. He then said this is all I can do and stalked off as another friend at our table was complimenting him on his usually well run establishment. We questioned the waitress because he had not made it clear how he intended to handle the issue and she said he was NOT going to take the inedible steak off the bill. At that point our friend said well we aren't paying for it. The waitress had to make a third trip to the kitchen and was finally able to get the steak removed. My friend had to pay for her potato, salad and drink and was charged $2 for the squash she had not requested in the first place. The waitress offered to pay for the squash from her own pocket but we insisted that wasn't necessary and paid for all except the steak.

This was the first and our last visit to this restaurant. I know seafood places are usually not the best place to buy steak but that was ridiculous and tempered by the owner's refusal to remove the item from our bill it went beyond ridiculous. My seafood was edible but I have had much better (not cooked in rancid grease) and much closer to home.

Other than the decor and family friendly environment I would not recommend this place to anyone!
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Pirates Landing

161 Interstate WayElkinNC 28621

(336) 366-4150

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Pirates Landing

161 Interstate WayElkinNC 28621

(336) 366-4150

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