I have been renting from this Enterprise office for 7 years. The service has been great. Like any other Enterprise office, the staff are rotated constantly, so it is hard to be treated like a regular costumer. I wish my Enterprise Platinum status meant an extra touch on the service and some recognition :). It is nice that they pick you up at home or the office when needed. This office is closed on Sundays, so there is no way to return a car that day, and not get charged extra. Overall, I receive great service from Enterprise.
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I rented a car from enterprise when my truck was in the shop I needed the car for more than the one day all I had to do was call let enterprise know I needed it longer I was told not a problem they was very understanding u have a great group of people at the elkhart store Thank You Diana Young
Excellent Customer Service. The pick up time was prompt as well as the time required to complete the rental. The drop off was as easy as making the reservation and picking up the rental.