Saved to Favorites

Blacksteer Charhouse

Add to Favorites
CLOSED NOW
Today: 11:00 am - 12:00 am
Tomorrow: 11:00 am - 12:00 am
(847) 923-5000Add WebsiteMap & Directions1180 W Devon AveElk Grove Village, IL 60007Write a Review

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
pattymac

05/18/2011

Overall
CHARIFIC !!!! food excellent,...

CHARIFIC !!!!

food excellent, service awesome, prices reasonable, ambiance priceless.

Overall
Won't ever go back

This restaurant USED to be one of my favorites in Elk Grove. However, as a result of treatment by the owner on Christmas Eve, we will never return. My husband and I went to dinner with my 80-year-old mother in law, and my 11 year daughter. We were told that the restaurant was open until 11. During dessert, the lights kept going off and on, and the staff began putting the chairs on top of tables, causing quite a commotion. It was 10:00. When I asked our waitress why she said the owner wanted to close early so his employees could have a nice Christmas Eve too. I agreed that they were entitled to a nice Christmas Eve, but the large poster at the entrance stated they were open until 11 p.m. When I spoke with the owner he said to me, "You had a nice dinner, now go home so my employees can have a nice Christmas Eve too!" Further, he said the poster was a mistake made by the printer. I was in shock. He was extremely rude, offered no apology, and walked away from me. We spent close to $200 on our dinner, and were kicked out on Christmas Eve.

Details

Phone: (847) 923-5000

Address: 1180 W Devon Ave, Elk Grove Village, IL 60007

More Info

Category

People Also Viewed