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First Utility District of Carter County

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Business Details

BBB Rating:
A
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Hours:

Regular Hours

Extra Phones:

Phone: (423) 474-0175

Phone: (423) 474-2154

Primary Phone: (423) 474-0175

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AKA:

First Utility District-Carter

Categories:
Electric Companies, Gas Companies, Water Supply Systems

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Reviews

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Posted: 1/22/2013

Overall

Be prepared for for a $100 non refundable service fee for new OR transferred service. I just confirmed this with the First Utility Disctrict-Carter. The fee applies to renters and homeowners. The fee is not a deposit against possible loss protection for poor payment history. When asked why the connection fee is so high, I was told that I should compare water charges in other Carter County districts. "we're lucky that we have it so good." If your water is turned off for any reason, there is a $100 non refundable service fee to be reconnected. I live in Lynn Valley and I can't count the number of times First Utility has interrupted service for hours at a time, with and without notice, to patch their lines. This is a publicly held company and we have a right to speak out. On the 3rd Tuesday of every month, the water board meets. It is an open meeting and I was told if we want to see a change we need to speak out and attend the meetings in mass. This February 19th I will be at the meeting.
Vivienne Keeler, 01/22/2013

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Updated: 1/22/2013

Posted: 11/5/2008

Overall
STINKS!

This water district stinks. They tell you one thing and do something else. MAKE SURE YOU KEEP EVERYTHING FROM THEM!!! If you don't keep every piece of paper from them they will cheat you! They don't know what they are doing. They need to bring someone in there that knows how to run a business. All the ones that work there are dumb and don't know how to stick their fingers up their rear.
The First Utility District of Carter County Stink! If you move to stoney creek, DIG A WELL and don't use them. It don't do any good to listen what they say because they change what they say everytime you talk to them...
Thanks!
A customer that wishes they wasn't......

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First Utility District of Carter County

101 Scott LnElizabethtonTN 37643

(423) 474-3519

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First Utility District of Carter County

101 Scott LnElizabethtonTN 37643

(423) 474-3519

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