This company is absolutely amazing. I have bought several items from them for my truck and I have been absolutely estatic about my purchases. They are a Mom and Pop business which is that much better because they actually put forth more effort and LOVE into their business than other truck part dealers. Their prices are superb and they are very knowledgeable. If they dont have it they will order it! I bought some black diamond plate bed caps for my truck first and had them installed. They did such an astonishing job and they were quick too! I was so impressed that I went back to buy some steps from them and I was going to get these other steps that cost $200 and they said they could find the same style steps but for cheaper! They saved me around $60 total on the steps which I then used to buy a K&N Cold Air intake. I will definiately go back to buy more things for my truck from them in the future because I am just so impressed with how they run their business. A lot of truck part dealers I have dealt with in the past have tried to make me buy things I don't need and I end up spending a lot of extra money. These people cared about me AND they cared about making my truck look good. They have a lot of products for trucks and they even have some customizeable options. I am thinking about getting a truck bed cover from them next!
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I did procure an 1199 Tricolor around April 2014 from a private sale, no problems w/the bike etc. I do all my own mx and no one touches anything i own unless i know you and trust you. shortly thereafter, a recall came in for a simple switch replacement. problem is i live 100mi from the dealership. DeShaun understood this, and after getting nice weather, i coord'd w/him to bring the bike first thing this past Saturday morning, i show up and 5 guys swarmed the truck to help off load it. The ducati tech was knowledgeable, seemed legit etc. He said give me until 2pm, and i asked if he can get the rear passenger pegs off as well which needed more than the std removal b/c of the aftermarket exhaust. He did this, no problem for IMO a reasonable price, i tried a few times but it was looking to be ducati PITA. He also adjusted the chain, updated the CPU etc. Right on queue, 2pm, DeShaun called and said bike is gtg. I get there, and no kidding, bike is done, everything was complete no BS and again 5 guys helped me load it w/o needing to start it.
I have only had good experiences there. We always buy our cars there and the customer service is better than what we had from other dealerships (mainly the chevy store next to it.) Of course you don’t take your car there for a oil change in the middle of the day and expect to get it in about an hour. But they are pretty good with fixing all the problems we may have experienced. There is usually no problems with our cars so we rarely take it in. After buying 6 cars from them we have noticed that the best time to buy a car from them would be around late November. We have always gotten our cars dropped another 2k+ during that time. Like our last deal (bought in Nov 2010) was a brand new 2012 Altima 2.5 for only 17500!! We will be there again in a couple of months to find a car for my daughter. So if your on here looking to buy a car, then I would highly recommend it. If you want a dealership to fix every little problem then I don’t think I have had enough experience in that area to give an opinion.