My name is Tiffany I live in Austin, TX. My husband is a congressman at the Capitol .. I was visiting El Paso and we were at Sunland Park Mall. As I was going up the escalator my shoe got stuck, the rubber bottom of my heel came off!! Which made very upset because these were Christian Louboutin! I asked one of the mall employees if there was a shoe repair shop and he told me to take it to The Shoe Doctor and in 5 minutes my shoes were fixed and even polished! This was great service, I was ready to put a complaint against the mall for the stair malfunction, but The Shoe Doctor saved my day! I think this service should be offered in every mall. Take your shoes here, you will not be disappointed.
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I have been looking all over El Paso for a shop that could fix up my shoes. And incredible but Shoe Doctor had been at Sunland Park for many years and had never really seen it. This is the place to have my shoes repaired, I needed new soles, the heels were all scratched and looked very bad. Mr. Navarro the owner gave me the best customer service, attentive, and even stitched the handles of my purse that were coming off at no charge ! Three days later my shoes were better than new ! Prices are reasonable and the service superb ! I highly recommend the Shoe Doctor.
I took my husband's Johnston & Murphy black dress shoes to the Shoe Doctor. The soles were completely worn & the heels needed to be replaced. Antonia did a super, excellent job!! I chose the Italian Prime leather sole, heel replacement & he recommended a heel guard. He even replaced the shoe laces! He had them ready in one day. I also bought a beautiful pair of Johnston & Murphy Aristocraft shoes for my son. He let me take one shoe home so my son could ensure the fit. I strongly recommend the Shoe Doctor.