they are great to a point, the staff is very nice, when it comes to maintenance its very poor. i have called them a few times and it takes almost a week to come out, out house wasn't even ready for us when we moved in even though we paid rent a month before we moved in to hold the house for us. it was a mess and there is still problems with the house. when it comes to rent you have to have rent turned into them by 11:59pm on the 3rd. i sent a check in almost a week before it was due and they didn't get it until the 4th due to the post office not running and they charged me a 25$ late fee, witch is uncalled for. I cant help that the mail did not run for 3 days witch would have giving it 3 days to get there. I know how it is to rent out a house I always gave an extra day when a Holiday was on the 1st. they really need to look over there policy for this and redo it.
7338 Remcon Cir Suite 100El Paso, TX 79912
From Business: * Leasing* Sales* Property Management* Investment Properties* ALLYSON LEWIS, CCIM CPM, PARTNER * CAROL LEWIS, PARTNER * TOMMY LEWIS, PARTNER * Lewis Realty Group, I…
My wife and I have been with Belinda McKay and ARP for over five years. If I was not impressed I would have left long ago, but my wife and I are totally impressed. We have even recommended her to friends and family. The rental rate that she has given us (10%) is quite a value. She has marketed our property well and it is always rented. I do not remember a period longer than 20 -30 days that it has not been rented. She is very prompt to notify us of issues and quickly handles concerns with our property. Recently, she handled a traumatic event with our renters even though she was out of town. We were impressed with her empathy and bias for action during this trying time. Also, the repair and maintenance companies that she contracts are very reasonable and do good work. Vincent and Heather Frausto
I am in the United States ARMY, and once we found out that we were going to do a Permanent Change of Station. We had hear many great things about Belinda McKay through some close friends. We decided to proceed with ARP and were immediately impressed with Mrs. McKay's professionalism. Once we moved we were concerned about getting tenants in, our house was rented in two weeks. The transition was seamless and we were always kept informed about the status with our property. Being a service member having the peace of mind knowing that everything is taken care of for you is a great plus. We will proudly continue doing business with Belinda McKay and Action Real Properties. We highly recommend ARP and Belinda McKay to anyone who is looking for a positive experience.