they are great to a point, the staff is very nice, when it comes to maintenance its very poor. i have called them a few times and it takes almost a week to come out, out house wasn't even ready for us when we moved in even though we paid rent a month before we moved in to hold the house for us. it was a mess and there is still problems with the house. when it comes to rent you have to have rent turned into them by 11:59pm on the 3rd. i sent a check in almost a week before it was due and they didn't get it until the 4th due to the post office not running and they charged me a 25$ late fee, witch is uncalled for. I cant help that the mail did not run for 3 days witch would have giving it 3 days to get there. I know how it is to rent out a house I always gave an extra day when a Holiday was on the 1st. they really need to look over there policy for this and redo it.
7338 Remcon Cir Suite 100El Paso, TX 79912
From Business: * Leasing* Sales* Property Management* Investment Properties* ALLYSON LEWIS, CCIM CPM, PARTNER * CAROL LEWIS, PARTNER * TOMMY LEWIS, PARTNER * Lewis Realty Group, I…
Bill Reyes Realtor Mr. Bill Reyes has guide us in everyway he could when it came to purchasing our first new home. He has gone beyond his means and description of performing his job. He takes his time as he was the one buying the home for his family. I'm greatful for having Mr. Reyes as Realtor, from the first time we met him he took us under his wing and help us obtian our home. Still after we have already move into our new home, he keeps in contact and make's sure everything is giong smooth. I strongly recomend Mr. Bill Reyes to anyone that has in mind to purchase a home. From day one he show us he was in it for us not himself, he made us feel comfortable. He made all phone calls to make the process quicker and he contated everyone we needed to come in contact with, Mr. Reyes is a great relator but not to forget an amazing person.
My wife and I have been with Belinda McKay and ARP for over five years. If I was not impressed I would have left long ago, but my wife and I are totally impressed. We have even recommended her to friends and family. The rental rate that she has given us (10%) is quite a value. She has marketed our property well and it is always rented. I do not remember a period longer than 20 -30 days that it has not been rented. She is very prompt to notify us of issues and quickly handles concerns with our property. Recently, she handled a traumatic event with our renters even though she was out of town. We were impressed with her empathy and bias for action during this trying time. Also, the repair and maintenance companies that she contracts are very reasonable and do good work. Vincent and Heather Frausto