I have taken my family to shuster eye care before but decided to try opticas franklin since I had been to the one in Juarez before. The doctor was very friendly and from reading the previous comments I agree that the lady at the entrance was always on the phone although I could not listen to her conversation. This place is ok but my sons contacts had to be ordered by mail as they didnt have a pair in the store to even try on. I did not mind and received them the following week. Prices are competative. As for the previous two posters, one being a fan boy and the other obviously had a bad experience, you can expect that at every business. This comment shows no bias as the previous reviews and I would recommend this place but it isnt anything spectacular or terrible as the previous people who obviously have never given their opinions on a REVIEW website say.